Rank: Member
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Joined: 3/11/2017(UTC)
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Was thanked: 3 time(s) in 2 post(s)
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I am noticing that audio while playing videos will occasionally drop out and stay out until the video ends or I "slide" the status bar. Not good when we rely on vMix for IPTV playout. But sometimes, and it's never happened until this last update, we'll play a video list and the audio will suddenly drop out- no meters or anything - and won't come back until a video change. We don't use the plugins and nothing has changed in our Behringer UMC 404HD interface. We did update Windows though.
Any ideas why? Anyone else having the same issue?
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,212  Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)
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Hi, Please email us at info@vmix.com.au and submit a support report from Settings -> About We have not ever encountered audio dropouts like this, especially if the meters stop in vMix it indicates something might be up with the video format being played. Regards, Martin vMix
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Rank: Member
Groups: Registered
Joined: 3/11/2017(UTC)
Posts: 12
Thanks: 4 times
Was thanked: 3 time(s) in 2 post(s)
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Just sent. The problem only started in last update. (42)
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