logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
dsolomon  
#1 Posted : Friday, November 24, 2017 10:12:23 PM(UTC)
dsolomon

Rank: Member

Groups: Registered
Joined: 3/11/2017(UTC)
Posts: 12

Thanks: 4 times
Was thanked: 3 time(s) in 2 post(s)
I am noticing that audio while playing videos will occasionally drop out and stay out until the video ends or I "slide" the status bar. Not good when we rely on vMix for IPTV playout. But sometimes, and it's never happened until this last update, we'll play a video list and the audio will suddenly drop out- no meters or anything - and won't come back until a video change. We don't use the plugins and nothing has changed in our Behringer UMC 404HD interface. We did update Windows though.

Any ideas why? Anyone else having the same issue?
admin  
#2 Posted : Friday, November 24, 2017 10:27:45 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,211
Man
Location: Gold Coast, Australia

Was thanked: 4301 time(s) in 1523 post(s)
Hi,

Please email us at info@vmix.com.au and submit a support report from Settings -> About
We have not ever encountered audio dropouts like this, especially if the meters stop in vMix it indicates something might be up with the video format being played.

Regards,

Martin
vMix
dsolomon  
#3 Posted : Friday, November 24, 2017 10:46:26 PM(UTC)
dsolomon

Rank: Member

Groups: Registered
Joined: 3/11/2017(UTC)
Posts: 12

Thanks: 4 times
Was thanked: 3 time(s) in 2 post(s)
Just sent. The problem only started in last update. (42)
Users browsing this topic
Guest
Similar Topics
Audio Dropouts HEVC (General Discussion)
by bpscarbrough 10/7/2024 7:19:41 AM(UTC)
Random NDI audio dropouts (NDI)
by ProducerAnywhere 8/31/2024 5:29:35 AM(UTC)
Audio Dropouts Again. Please Help (General Discussion)
by MarkNF82 3/11/2024 3:34:46 AM(UTC)
Audio Dropouts with Music (General Discussion)
by Liberty Baptist Church 12/16/2021 4:25:51 AM(UTC)
vMix Call audio dropouts (vMix Call)
by SethLT 3/30/2021 3:37:31 AM(UTC)
Audio Dropouts every 6-7 min (General Discussion)
by andypolinski 3/29/2021 9:06:00 PM(UTC)
Audio dropouts with vMix 23 (General Discussion)
by Chap 11/5/2020 10:01:57 PM(UTC)
Audio dropouts every 100 seconds (Hardware Compatibility)
by Mick_SSR 9/1/2020 11:33:00 PM(UTC)
Audio Dropouts on vMix-to-vMix NDI Sources (NDI)
by Geoff B 7/1/2020 1:27:50 PM(UTC)
Facebook Live - severe audio dropouts after a clean start (General Discussion)
by jsyrjanen 4/9/2020 6:28:24 AM(UTC)
Audio dropouts/clicks and pops (Hardware Compatibility)
by spencerm24 6/10/2018 7:51:46 PM(UTC)
Audio dropouts on Youtube Live (General Discussion)
by w14 5/19/2016 10:26:23 AM(UTC)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.