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vMix Call audio dropouts - Losing audio from users
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SethLT  
#1 Posted : Tuesday, March 30, 2021 3:37:31 AM(UTC)
SethLT

Rank: Member

Groups: Registered
Joined: 12/12/2020(UTC)
Posts: 16
United States
Location: East Coast
Hello,

Since the most recent updated of vMix I have been experiencing random complete audio drop out from a call.

The data rate will still be green however it looks as if they are muted with no levels at all but they are not.

The only way to fix it that I have found is to have the user close their browser and reconnect...obviously not ideal in a live show.

Has anyone experienced this issue yet? Any ideas or fixes?

So far it has happened to 3 different users using different versions of macbook pros. 2 users using Safari and one with Chrome. Not sure if that has anything to do with it.

Thanks!
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Nobita31  
#2 Posted : Wednesday, September 22, 2021 2:58:09 PM(UTC)
Nobita31

Rank: Newbie

Groups: Registered
Joined: 9/22/2021(UTC)
Posts: 1
India
Location: India
I'm also facing this issue...i haven't find any solution for it...if anyone can suggest any solution, it will be a great help. Hoping for a positive response.
Kinemaster MOD APK
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filipe.shakeit  
#3 Posted : Wednesday, November 3, 2021 9:50:10 PM(UTC)
filipe.shakeit

Rank: Member

Groups: Registered
Joined: 9/29/2021(UTC)
Posts: 11
Portugal
Location: Porto

Thanks: 3 times
Hapened to me also. Created an audio problem on live shows. Users need do refresh (happy to be a very fast process)
It would be great to know more. thanks
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vicmarvideo  
#4 Posted : Tuesday, June 14, 2022 12:41:00 PM(UTC)
vicmarvideo

Rank: Newbie

Groups: Registered
Joined: 11/26/2019(UTC)
Posts: 2
Canada
Location: Vaughan
I too am having the same issue. Is there a solution?
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JPMediaLLC  
#5 Posted : Wednesday, June 15, 2022 1:04:09 AM(UTC)
JPMediaLLC

Rank: Newbie

Groups: Registered
Joined: 1/12/2022(UTC)
Posts: 3
Man
United States
Location: Charlotte, NC

Thanks: 2 times
I have an event next week using vMix Call. I have not seen a resolution or update on the issue highlighted by several users.
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