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#1 Posted : Wednesday, September 21, 2022 11:17:18 PM(UTC)

Rank: Newbie

Groups: Registered
Joined: 9/21/2022(UTC)
Posts: 1
United States
Location: Texas

I work for a church and we recently upgraded our live stream setup to NDI cameras and vMix. For whatever reason, 2 of the 3 cameras work fine. The cameras themselves are all configured the same way, same settings, same cables, etc. But one of the cameras refuses to work with vMix. I know it is vMix, because we have a PTZ Optics controller for the cameras, and as soon as I push a button on the controller, the camera snaps to whatever preset or position I ask it to with the controller, but on vMix it lags behind, sometimes up to 10 seconds behind. My only temporary fix, is to unplug the ethernet cable and restart the camera, but even that works for a few seconds. I have tried installing the latest drivers, but to no avail. If anyone has any suggestions as to how to resolve this please let me know. Thanks!
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