logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
rjmurdock  
#1 Posted : Sunday, February 3, 2019 12:32:37 AM(UTC)
rjmurdock

Rank: Advanced Member

Groups: Registered
Joined: 11/12/2012(UTC)
Posts: 42
Man
Location: Fort Walton Beach, FL USA

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
Having a problem using the new Elgato Stream Deck interface for vMix 22 beta. When I first boot up my laptop, connect my stream deck, and then open vMix, I have no problem seeing the vMix enabled key's of the stream deck when I'm assigning a shortcut to them. However, if I close vMix and reopen it, the stream deck keys are no longer recognized in vMix. On the deck itself, a yellow triangle with a question mark appears over the button.

I also have the same problem when I connect a midi controller to the laptop with the stream deck.

Any ideas of how to resolve this?
admin  
#2 Posted : Sunday, February 3, 2019 1:16:05 AM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 4,044
Man
Location: Gold Coast, Australia

Was thanked: 2137 time(s) in 977 post(s)
There is a bug in the latest Stream Deck 4.0 update that prevents applications from connecting more than once.
We have reported this to Elgato, but so far no ETA on when they will fix it unfortunately.
rjmurdock  
#3 Posted : Wednesday, February 6, 2019 8:10:38 AM(UTC)
rjmurdock

Rank: Advanced Member

Groups: Registered
Joined: 11/12/2012(UTC)
Posts: 42
Man
Location: Fort Walton Beach, FL USA

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
OK, that seems to be what it is doing.

I'm using the work-around the YouTube user: "Eivind" came up with using the stream deck to make API calls over TCP/IP. Awesome solution which I've implemented. I'm using it for single line shortcut calls.

Here's the YouTube video link:
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.