Deltacast DELTA-hd-e 11 Options  Watch this topic  Print this topic » Normal Threaded

Previous Topic Next Topic

Paul-PE1RJV		#1 Posted : Tuesday, September 25, 2018 4:45:42 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands		I have four Deltacast DELTA-hd-e 11 cards but am struggling to get them to work with vMix. They are on the hardware compatibility list and drivers are loaded in Windows, but I cannot select them either as input nor output in vMix. Is there anything I am missing ?
		WWW
User Profile View All Posts by User View Thanks

	Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.

admin		#2 Posted : Tuesday, September 25, 2018 5:24:36 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,211 Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)		Have you tried installing the "Directshow filters redist" on this page? https://www.deltacast.tv.../sdi-cards/delta-hd-e-11
		WWW BLOG
User Profile View All Posts by User View Thanks

Paul-PE1RJV		#3 Posted : Tuesday, September 25, 2018 5:46:12 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands		Yes I have installed the drivers from the VideoMaster Redist package and installed the WindowsDirectShow Filters Redist afterwards.
		WWW
User Profile View All Posts by User View Thanks

admin		#4 Posted : Tuesday, September 25, 2018 7:39:59 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,211 Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)		If both are installed and no options show up in vMix under Add Input -> Camera after restarting the computer, best to contact Deltacast for further investigation as it looks like the card is not being detected by the system. Regards, Martin vMix
		WWW BLOG
User Profile View All Posts by User View Thanks

Paul-PE1RJV		#5 Posted : Tuesday, September 25, 2018 9:47:51 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands		Thanks Martin, will do that. I will try some more testing this evening. Is there a (debug) log in vMix that shows what cards are detected ? It's probably a good idea to have some information for the Deltacast guys as well. Paul
		WWW
User Profile View All Posts by User View Thanks

Paul-PE1RJV		#6 Posted : Wednesday, September 26, 2018 8:14:19 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands		After some more playing around, completely removing and uninstalling everything I managed to get it to work by using the driver that is in the "Directshow filters redist" package. So I did not use the "VideoMaster Redist" package any more. Maybe this helps other people using Deltacast cards. Paul
		WWW
User Profile View All Posts by User View Thanks

Joeboe		#7 Posted : Monday, February 15, 2021 9:34:15 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2017(UTC) Posts: 578 Location: jamaica Thanks: 77 times Was thanked: 32 time(s) in 31 post(s)		Originally Posted by: Paul-PE1RJV After some more playing around, completely removing and uninstalling everything I managed to get it to work by using the driver that is in the "Directshow filters redist" package. So I did not use the "VideoMaster Redist" package any more. Maybe this helps other people using Deltacast cards. Paul How did you do that,....I tried all methods I can remember, but nothing works, and which version driver package did you use.... Thank you
User Profile View All Posts by User View Thanks

Joeboe		#8 Posted : Tuesday, April 20, 2021 12:27:39 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2017(UTC) Posts: 578 Location: jamaica Thanks: 77 times Was thanked: 32 time(s) in 31 post(s)		Does vMix 23 and 24 support Deltacast Delta-hd-e cards, because I can not get my cards to work on my systems .. they show up in Device Manager, but not seen in vMix
User Profile View All Posts by User View Thanks

Users browsing this topic

Guest