Deltacast DELTA-hd-e 11 Options  Watch this topic  Print this topic » Normal Threaded

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Paul-PE1RJV		#1 Posted : Tuesday, September 25, 2018 4:45:42 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands		I have four Deltacast DELTA-hd-e 11 cards but am struggling to get them to work with vMix. They are on the hardware compatibility list and drivers are loaded in Windows, but I cannot select them either as input nor output in vMix. Is there anything I am missing ?
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admin		#2 Posted : Tuesday, September 25, 2018 5:24:36 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,264 Location: Gold Coast, Australia Was thanked: 4612 time(s) in 1595 post(s)		Have you tried installing the "Directshow filters redist" on this page? https://www.deltacast.tv.../sdi-cards/delta-hd-e-11
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Paul-PE1RJV		#3 Posted : Tuesday, September 25, 2018 5:46:12 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands		Yes I have installed the drivers from the VideoMaster Redist package and installed the WindowsDirectShow Filters Redist afterwards.
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admin		#4 Posted : Tuesday, September 25, 2018 7:39:59 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,264 Location: Gold Coast, Australia Was thanked: 4612 time(s) in 1595 post(s)		If both are installed and no options show up in vMix under Add Input -> Camera after restarting the computer, best to contact Deltacast for further investigation as it looks like the card is not being detected by the system. Regards, Martin vMix
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Paul-PE1RJV		#5 Posted : Tuesday, September 25, 2018 9:47:51 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands		Thanks Martin, will do that. I will try some more testing this evening. Is there a (debug) log in vMix that shows what cards are detected ? It's probably a good idea to have some information for the Deltacast guys as well. Paul
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Paul-PE1RJV		#6 Posted : Wednesday, September 26, 2018 8:14:19 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands		After some more playing around, completely removing and uninstalling everything I managed to get it to work by using the driver that is in the "Directshow filters redist" package. So I did not use the "VideoMaster Redist" package any more. Maybe this helps other people using Deltacast cards. Paul
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Joeboe		#7 Posted : Monday, February 15, 2021 9:34:15 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2017(UTC) Posts: 578 Location: jamaica Thanks: 77 times Was thanked: 32 time(s) in 31 post(s)		Originally Posted by: Paul-PE1RJV After some more playing around, completely removing and uninstalling everything I managed to get it to work by using the driver that is in the "Directshow filters redist" package. So I did not use the "VideoMaster Redist" package any more. Maybe this helps other people using Deltacast cards. Paul How did you do that,....I tried all methods I can remember, but nothing works, and which version driver package did you use.... Thank you
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Joeboe		#8 Posted : Tuesday, April 20, 2021 12:27:39 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2017(UTC) Posts: 578 Location: jamaica Thanks: 77 times Was thanked: 32 time(s) in 31 post(s)		Does vMix 23 and 24 support Deltacast Delta-hd-e cards, because I can not get my cards to work on my systems .. they show up in Device Manager, but not seen in vMix
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