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Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands
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I have four Deltacast DELTA-hd-e 11 cards but am struggling to get them to work with vMix. They are on the hardware compatibility list and drivers are loaded in Windows, but I cannot select them either as input nor output in vMix. Is there anything I am missing ?
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Rank: Administration
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Joined: 1/13/2010(UTC) Posts: 5,208 Location: Gold Coast, Australia Was thanked: 4288 time(s) in 1520 post(s)
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Rank: Newbie
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Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands
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Yes I have installed the drivers from the VideoMaster Redist package and installed the WindowsDirectShow Filters Redist afterwards.
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,208 Location: Gold Coast, Australia Was thanked: 4288 time(s) in 1520 post(s)
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If both are installed and no options show up in vMix under Add Input -> Camera after restarting the computer, best to contact Deltacast for further investigation as it looks like the card is not being detected by the system.
Regards,
Martin vMix
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Rank: Newbie
Groups: Registered
Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands
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Thanks Martin, will do that. I will try some more testing this evening. Is there a (debug) log in vMix that shows what cards are detected ? It's probably a good idea to have some information for the Deltacast guys as well.
Paul
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Rank: Newbie
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Joined: 9/25/2018(UTC) Posts: 4 Location: Netherlands
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After some more playing around, completely removing and uninstalling everything I managed to get it to work by using the driver that is in the "Directshow filters redist" package. So I did not use the "VideoMaster Redist" package any more. Maybe this helps other people using Deltacast cards.
Paul
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Rank: Advanced Member
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Originally Posted by: Paul-PE1RJV After some more playing around, completely removing and uninstalling everything I managed to get it to work by using the driver that is in the "Directshow filters redist" package. So I did not use the "VideoMaster Redist" package any more. Maybe this helps other people using Deltacast cards.
Paul How did you do that,....I tried all methods I can remember, but nothing works, and which version driver package did you use.... Thank you
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Rank: Advanced Member
Groups: Registered
Joined: 4/16/2017(UTC) Posts: 578 Location: jamaica
Thanks: 77 times Was thanked: 32 time(s) in 31 post(s)
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Does vMix 23 and 24 support Deltacast Delta-hd-e cards, because I can not get my cards to work on my systems .. they show up in Device Manager, but not seen in vMix
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