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Elgato Cam Link 4K - no video input
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mikekay  
#1 Posted : Saturday, April 24, 2021 8:22:56 AM(UTC)
mikekay

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So, I've followed all the instructions to the best of my ability. I have a simple setup, a camera, plugged into the cam link....I get audio in vmix, but no video. I've tried three different cameras. The last one is a Blackmagic Pocket Cam - output is 1080p29 - and everything works in the Elgato capture utility.

What can I try? Is this a know problem with this device - its the first time I tried using it with vmix.

Any help appreciated.
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AlanZ  
#2 Posted : Saturday, April 24, 2021 11:19:56 AM(UTC)
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Try setting the video format to something obscure, and when vMix rejects it, it will show a list of any available resolutions/frame rates/formats.
Then try one of those settings and see if you get video.
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AlanZ  
#3 Posted : Saturday, April 24, 2021 11:21:26 AM(UTC)
AlanZ

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Also, if you haven’t already done it, detach and reattach the Cam Link so it starts fresh.
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mikekay  
#4 Posted : Saturday, April 24, 2021 9:18:35 PM(UTC)
mikekay

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Originally Posted by: AlanZ Go to Quoted Post
Try setting the video format to something obscure, and when vMix rejects it, it will show a list of any available resolutions/frame rates/formats.
Then try one of those settings and see if you get video.


YAY!!!!! - This worked....the last format worked on the list - and you have saved me a TON of extra work, cause this little system will do my event Monday. THANK YOU THANK YOU THANK YOU.

And thanks for all the posts!
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AlanZ  
#5 Posted : Sunday, April 25, 2021 9:57:05 AM(UTC)
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Glad to have helped
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