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lbgaus		#61 Posted : Monday, May 9, 2016 2:31:07 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/30/2013(UTC) Posts: 165 Location: Seoul, South Korea Thanks: 39 times Was thanked: 19 time(s) in 14 post(s)		Hi Martin, I am seeing a new problem with vMix 17.0.0.80 where I open the program with no presets and the fullscreen output is causing 30ms render time and the FPS drops from 60 to between 30-40. I toggle the fullscreen output off and the render time drops to 0ms and FPS goes back to 60. I tried disabling FlipEx on Fullscreen with no change. This problem did not exist in 17.0.0.76, which is what had been installed previously. Computer is Windows 7 x64, NVIDIA GTX 650 Ti, 16GB RAM. Any idea what may be happening? Thanks!
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admin		#62 Posted : Monday, May 9, 2016 6:06:08 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4302 time(s) in 1523 post(s)		Could you go to Settings -> About and click Send Support Report and email us your registration key so we can check the settings. Thanks! One thing to check is make sure FlipEx is enabled (high render times will occur if it is turned off) and also make sure Optimus compatibility mode is turned OFF.
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madness		#63 Posted : Monday, May 9, 2016 7:51:56 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2013(UTC) Posts: 406 Location: Iowa Thanks: 281 times Was thanked: 32 time(s) in 29 post(s)		Did you remove the New Update notification in the vMix status bar Martin?
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admin		#64 Posted : Monday, May 9, 2016 8:57:11 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4302 time(s) in 1523 post(s)		Update notifications are not showing for vMix 17 but will be in a couple of weeks.
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1 user thanked admin for this useful post.		madness on 5/10/2016(UTC)
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corporatejames		#65 Posted : Monday, May 9, 2016 9:20:28 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/2/2015(UTC) Posts: 364 Location: Sydney Thanks: 283 times Was thanked: 76 time(s) in 62 post(s)		Hi Martin Where do we download 17.0.0.80? Thanks
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Cpilcher		#66 Posted : Monday, May 9, 2016 9:32:58 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/3/2015(UTC) Posts: 323 Location: Chicago, IL Thanks: 22 times Was thanked: 57 time(s) in 47 post(s)		If you download the link that is labeled 17.0.0.77 it will give you the latest 17.0.0.80. It just still has the old revision number listed.
1 user thanked Cpilcher for this useful post.		corporatejames on 5/9/2016(UTC)
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admin		#67 Posted : Monday, May 9, 2016 10:34:11 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4302 time(s) in 1523 post(s)		Sorry for the mix ups with the update numbers, everything should now be in sync and a small update to .81 has been posted which will now show up in vMix 17 as an update for vMix Update. vMix 16 users will still need to update to 17 manually. Reason being there are some significant changes in 17 that may require users to peruse the release notes and the help file before upgrading.
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2 users thanked admin for this useful post.		corporatejames on 5/9/2016(UTC), madness on 5/10/2016(UTC)
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jet		#68 Posted : Saturday, May 14, 2016 9:55:31 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/14/2012(UTC) Posts: 261 Location: Finland Thanks: 119 times Was thanked: 15 time(s) in 13 post(s)		Active NDI connection causes this error on Exit: "External component has thrown an exception: FormClosing" vMix 17..83 I did submit this error also over internet with the built in function.
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jet		#69 Posted : Saturday, May 14, 2016 10:00:41 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/14/2012(UTC) Posts: 261 Location: Finland Thanks: 119 times Was thanked: 15 time(s) in 13 post(s)		If USB connection is lost to Arduino controlled Tally light it causes vMix to crash with this error: "Safe handle has been closed: Unhandled" vMix 17..83 I did submit this error also over internet with the built in function.
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richardgatarski		#70 Posted : Thursday, May 19, 2016 6:41:34 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 2/18/2014(UTC) Posts: 1,837 Location: Stockholm Thanks: 144 times Was thanked: 297 time(s) in 250 post(s)		17.0.0.85 sent one of my laptops in an "Optimus graphics detected" loop. That is, it asks me to restart, I do, and is asked to restart again . Had to revert back to 17.0.0.77 (also tried clearing the settings using .77, with/without Optimus checked in settings before switching over to .85, still stuck in a loop).
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admin		#71 Posted : Thursday, May 19, 2016 9:21:24 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4302 time(s) in 1523 post(s)		Hi Richard, Can you check the graphics drivers are up to date, both Intel and Nvidia and also Windows is up to date on that machine? Failing that can you confirm the Windows version and also if vMix is running under dedicated graphics or intel graphics? Thanks, Martin vMix
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admin		#72 Posted : Thursday, May 19, 2016 10:19:53 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4302 time(s) in 1523 post(s)		jet wrote: Active NDI connection causes this error on Exit: "External component has thrown an exception: FormClosing" vMix 17..83 I did submit this error also over internet with the built in function. Can you try the latest update 17.85? I can't seem to recreate this error.
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richardgatarski		#73 Posted : Thursday, May 19, 2016 11:54:13 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 2/18/2014(UTC) Posts: 1,837 Location: Stockholm Thanks: 144 times Was thanked: 297 time(s) in 250 post(s)		admin wrote: Can you check the graphics drivers are up to date, both Intel and Nvidia and also Windows is up to date on that machine? Failing that can you confirm the Windows version and also if vMix is running under dedicated graphics or intel graphics? Windows 10 Version 1511 for x64-based Systems (KB3156421) was installed May 11. And I just did an update check. Nvidia driver is 365.19, release date May 13, reported by control panel as up to date. Running 17.85 with Intel graphics works. If I then uncheck Optimus in Performance settings, and run with Nvidia graphics I'm back in the loop.
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admin		#74 Posted : Thursday, May 19, 2016 3:10:28 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4302 time(s) in 1523 post(s)		richardgatarski wrote: Running 17.85 with Intel graphics works. If I then uncheck Optimus in Performance settings, and run with Nvidia graphics I'm back in the loop. Strange, what is the display setup like? I.E resolution on laptop display and resolution on external monitor plugged in?
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richardgatarski		#75 Posted : Thursday, May 19, 2016 5:36:12 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 2/18/2014(UTC) Posts: 1,837 Location: Stockholm Thanks: 144 times Was thanked: 297 time(s) in 250 post(s)		Strange indeed. 1920x1080, no external display. Same PC as I had related issue with http://forums.vmix.com/default.aspx?g=posts&t=6146.
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admin		#76 Posted : Thursday, May 19, 2016 7:32:53 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4302 time(s) in 1523 post(s)		Hi Richard, Would it be possible to setup TeamViewer on the laptop sometime so I can debug the problem? Thanks, Martin vMix
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vadim_d		#77 Posted : Wednesday, June 8, 2016 9:03:44 AM(UTC)
Rank: Member Groups: Registered Joined: 4/29/2016(UTC) Posts: 10 Location: moskow Thanks: 14 times		How do I make scrolling in web browser when I do zoom a site. scroll bar disappear :( only create virtual input?
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caplima		#78 Posted : Thursday, June 9, 2016 1:00:31 PM(UTC)
Rank: Newbie Groups: Registered Joined: 6/9/2016(UTC) Posts: 1 Location: lima		good morning , I want to buy the software but I need a proof of payment for my company, this is urgent please thanks.
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Len56		#79 Posted : Thursday, June 9, 2016 1:06:01 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 3/30/2014(UTC) Posts: 224 Location: London, UK Thanks: 23 times Was thanked: 27 time(s) in 23 post(s)		It may be quicker to email Martin at vMix, see link to email below' http://www.vmix.com/contact-us.aspx
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richardgatarski		#80 Posted : Saturday, June 11, 2016 12:03:25 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 2/18/2014(UTC) Posts: 1,837 Location: Stockholm Thanks: 144 times Was thanked: 297 time(s) in 250 post(s)		I can't get Desktop Capture 17.0.0.70 to use Nvidia graphics in a couple of my laptops. One is using a GT 730M (Win10), the other Geforce 940M (Win 8.1). All drivers/OS latest version and render time/CPU usage well below safe zone. Of course tried starting with manually selecting IntelHD or Nvidia. On two desktops it's working fine, maybe it's an Optimus issue? Also, should not the "GDI"/"DXGI" indicator light up if "Use GPU acceleration" is selected, as an indicator?
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