logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
"Vmix has stopped working"
Options
Go to last post Go to first unread
Previous Topic Next Topic
illingn  
#1 Posted : Wednesday, January 23, 2013 9:34:03 AM(UTC)
illingn

Rank: Newbie

Groups: Registered
Joined: 1/23/2013(UTC)
Posts: 3
Location: UK
Hi,

Yesterday, I paid for and installed a Vmix license, upgrading from the 60 day trial. But, I had some driver problems today and had to do a system restore to a time when I just had the Vmix trial running.

Now, when I try to run Vmix, it won't run. I've since de-installed and re-installed, but I get the "Vmix has stopped working" message seconds after I try to tun it.

Any ideas how I can get things running again?!

Many thanks!
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
admin  
#2 Posted : Wednesday, January 23, 2013 10:36:18 AM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,153
Man
Location: Gold Coast, Australia

Was thanked: 4146 time(s) in 1491 post(s)
Hi,

What operating system and graphics card do you have?
Sounds like a potential graphics card issue so I would suggest making sure the latest drivers are installed.

Regards,

Martin
vMix
Back to top
WWW BLOG
illingn  
#3 Posted : Wednesday, January 23, 2013 10:43:24 AM(UTC)
illingn

Rank: Newbie

Groups: Registered
Joined: 1/23/2013(UTC)
Posts: 3
Location: UK
Hi Martin,

Wasn't expecting a reply so quick...it's 2.35pm here in the UK...must be middle of the night for you...?!

I'm using Windows 7 on a Sony Vaio laptop. I'll have a go with the graphic card drivers now, but I wondering if it's something to do with the license?? As I said I recently bought and inputted a licence key and I suspect that's got lost when I did the restore? I can't re-enter those detail because the software crashes a second after I try to run it!

Thanks,

Neil
Back to top
admin  
#4 Posted : Thursday, January 24, 2013 4:32:47 AM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,153
Man
Location: Gold Coast, Australia

Was thanked: 4146 time(s) in 1491 post(s)
Hi Neil,

If it were a license or other issue there would be a vMix branded error message with more information.
The fact that it crashes with a windows error message indicates some kind of file corruption somewhere.

Are you running vMix 8?

Regards,

Martin
bMix
Back to top
WWW BLOG
illingn  
#5 Posted : Thursday, January 24, 2013 5:22:40 PM(UTC)
illingn

Rank: Newbie

Groups: Registered
Joined: 1/23/2013(UTC)
Posts: 3
Location: UK
Hi Martin,

You were right!

Today I allowed windows to do all it's updates again including service pack 1 and vmix 8 is working again now.

I had to remove and add drivers for my hauppage capture card and, fingers crossed, we're back in action. No blue screen so far...

Thanks for all your help.

Neil
Back to top
Users browsing this topic
Guest
Similar Topics
"vMix has stopped working" (General Discussion)
by wwdv 10/31/2016 3:24:45 PM(UTC)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.119 seconds.