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Jedda  
#1 Posted : Sunday, August 14, 2016 11:33:51 AM(UTC)
Jedda

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I've twice had vMix crash for me during a live stream the last week. Today it occured when playing an instant replay clip (which worked fine for most of the broadcast until this), not 100% sure it happened while doing that the last time. The last time it at least didn't corrupt my mp4 recording, however today it did :(

Here's the error log I've gotten, it seems to give the same error message for both crashes. Any idea what is causing this and is there anything I can do to prevent it from happening again?


========================================
17.0.0.106 - Unhandled - 2016-08-13 14:45:55
========================================
SlimDX.Direct3D9.Direct3D9Exception: D3DERR_INVALIDCALL: Invalid call (-2005530516)
vid SlimDX.Result.Throw[T](Object dataKey, Object dataValue)
vid SlimDX.Result.Record[T](Int32 hr, Boolean failed, Object dataKey, Object dataValue)
vid SlimDX.Result.Record[T](Int32 hr, Object dataKey, Object dataValue)
vid SlimDX.Direct3D9.Device.EndScene()
vid fn.zr(OutputType a, la a, Surface a, jh a, jh a, Viewport a)
vid fn.q()
vid fn.u()
vid fn.za()
vid System.Threading.ExecutionContext.runTryCode(Object userData)
vid System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
vid System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
vid System.Threading.ThreadHelper.ThreadStart()
admin  
#2 Posted : Sunday, August 14, 2016 11:45:28 AM(UTC)
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Any other error messages at all in the logs?

If not, then it looks like a fault with the graphics card and/or driver.
What graphics card is installed and have you tried updating the drivers and checking to make sure windows is up to date?

Regards,

Martin
vMix
Jedda  
#3 Posted : Sunday, August 14, 2016 1:57:21 PM(UTC)
Jedda

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Well, there was one other error about the recording stopped last time, but this time this was the only error so guess that error isn't really related to this problem? I'll try updating the drivers and see if this happens again, think it may have been some month ago since I did that.
Jedda  
#4 Posted : Sunday, August 14, 2016 5:38:29 PM(UTC)
Jedda

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Just checked, both Windows and graphics drivers were up to date. I'm using an ASUS ROG G752VY laptop with a NVIDIA GeForce GTX 980M graphics card if that makes any difference.
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