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toniX  
#1 Posted : Saturday, January 5, 2013 7:21:34 PM(UTC)
toniX

Rank: Newbie

Groups: Registered
Joined: 1/5/2013(UTC)
Posts: 1
Location: somewhere here

hello,

I need technical support.

I have just downladed the software, I have installed it but,a problem to unlock either, the basic and the 60 days trial softaware.

I insert my email address in the field, as requested but then, I receive an error message in a black box ,like this:

(Exception fom HRESULT:0x80040154(regdb_E_CLSSNOTERG))

Furthemore this black box shows two options: 1)send report, 2)close,
clicking chioce #1 cause looping the eror message, clicking choice #2 cause
go back the registation form!!!

Quite odd, isn't?

Do you know how to solve this issue?
I would like to give a try to you software.

Thanks for help.

Happy New Year all.




admin  
#2 Posted : Saturday, January 5, 2013 9:32:14 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,228
Man
Location: Gold Coast, Australia

Was thanked: 4332 time(s) in 1528 post(s)
Hi,

Unfortunately this error means that your Windows installation is corrupt.
You will need to re-install windows to fix this error.

Regards,

Martin
vMix
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