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To Staff: Registration error ,
Rank: Newbie
Groups: Registered
Joined: 1/5/2013(UTC) Posts: 1 Location: somewhere here
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hello,
I need technical support.
I have just downladed the software, I have installed it but,a problem to unlock either, the basic and the 60 days trial softaware.
I insert my email address in the field, as requested but then, I receive an error message in a black box ,like this:
(Exception fom HRESULT:0x80040154(regdb_E_CLSSNOTERG))
Furthemore this black box shows two options: 1)send report, 2)close, clicking chioce #1 cause looping the eror message, clicking choice #2 cause go back the registation form!!!
Quite odd, isn't?
Do you know how to solve this issue? I would like to give a try to you software.
Thanks for help.
Happy New Year all.
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,208 Location: Gold Coast, Australia Was thanked: 4288 time(s) in 1520 post(s)
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Hi,
Unfortunately this error means that your Windows installation is corrupt. You will need to re-install windows to fix this error.
Regards,
Martin vMix
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