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PolarBear  
#1 Posted : Friday, November 29, 2024 2:11:26 PM(UTC)
PolarBear

Rank: Newbie

Groups: Registered
Joined: 11/29/2024(UTC)
Posts: 2
Canada
Location: Calgary

I re-installed my vMix on my new laptop. Every mp4 video I try to import are showing dark. Sound is working but can't seem to get any images.
If I check the input setting under General, the resolution is showing 0x0.

How do I fix that and show my video. I can't use vMix like that.
I've downloaded new video just in case my old imported video were the issue to no avail. They are still showing dark.
IceStream  
#2 Posted : Friday, November 29, 2024 9:45:44 PM(UTC)
IceStream

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@ PolarBear

Possibly related to this:
- https://www.vmix.com/kno...h-input-performance-mode


Ice
PolarBear  
#3 Posted : Saturday, November 30, 2024 12:24:07 AM(UTC)
PolarBear

Rank: Newbie

Groups: Registered
Joined: 11/29/2024(UTC)
Posts: 2
Canada
Location: Calgary

I had these settings correct but this time I changed also changed the 'Desktop' setting to allow 'Video Editing'.
Restarted my laptop and it worked. The image came back.
Thanks for your prompt reply.
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