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rcnradio  
#1 Posted : Wednesday, November 20, 2024 1:19:53 AM(UTC)
rcnradio

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Colombia
Location: BOGOTA
I have been using vMix for nearly eight months but approximately one moth ago when starting External as I usually do, suddenly I am getting this error:
StartStopExternal
Selected Video Format is not supported by this device: bmdModeHD1080i5994
Error HRESULT E_FAIL has been returned from a call to a COM component.
Nothing has changed in our system.

I use VMIX Pro 27.0.0.88 x64 with Backmagic DeckLink Quad 2

Thanks for any help.
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nikosman88  
#2 Posted : Wednesday, November 20, 2024 1:30:40 AM(UTC)
nikosman88

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Greece
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Hi. This happens in any port of quad 2 you try to set as external? See in the blackmagic desktop software if something changed in the how the input/outputs are setup.
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fenki86  
#3 Posted : Wednesday, November 20, 2024 10:29:32 PM(UTC)
fenki86

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Originally Posted by: rcnradio Go to Quoted Post
I have been using vMix for nearly eight months but approximately one moth ago when starting External as I usually do, suddenly I am getting this error:
StartStopExternal
Selected Video Format is not supported by this device: bmdModeHD1080i5994
Error HRESULT E_FAIL has been returned from a call to a COM component.
Nothing has changed in our system.

I use VMIX Pro 27.0.0.88 x64 with Backmagic DeckLink Quad 2

Thanks for any help.



this happend to me as well a couple of days ago. Open the Blackmagic App (Desktop Video) and check if the settings there have changed. For me it had reset Input 3 and 4 each to SDI 3&4 instead of SDI 3 for SDI 3 and SDI 4 for SDI 4. Changing that worked for me. I assume this comes from a broken update.
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