logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Error starting External
Options
Go to last post Go to first unread
Previous Topic Next Topic
rcnradio  
#1 Posted : Wednesday, November 20, 2024 1:19:53 AM(UTC)
rcnradio

Rank: Newbie

Groups: Registered
Joined: 11/20/2024(UTC)
Posts: 1
Colombia
Location: BOGOTA
I have been using vMix for nearly eight months but approximately one moth ago when starting External as I usually do, suddenly I am getting this error:
StartStopExternal
Selected Video Format is not supported by this device: bmdModeHD1080i5994
Error HRESULT E_FAIL has been returned from a call to a COM component.
Nothing has changed in our system.

I use VMIX Pro 27.0.0.88 x64 with Backmagic DeckLink Quad 2

Thanks for any help.
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
nikosman88  
#2 Posted : Wednesday, November 20, 2024 1:30:40 AM(UTC)
nikosman88

Rank: Advanced Member

Groups: Registered
Joined: 12/24/2021(UTC)
Posts: 495
Greece
Location: athens

Thanks: 121 times
Was thanked: 70 time(s) in 66 post(s)
Hi. This happens in any port of quad 2 you try to set as external? See in the blackmagic desktop software if something changed in the how the input/outputs are setup.
Back to top
fenki86  
#3 Posted : Wednesday, November 20, 2024 10:29:32 PM(UTC)
fenki86

Rank: Advanced Member

Groups: Registered
Joined: 3/6/2013(UTC)
Posts: 91

Thanks: 21 times
Was thanked: 10 time(s) in 10 post(s)
Originally Posted by: rcnradio Go to Quoted Post
I have been using vMix for nearly eight months but approximately one moth ago when starting External as I usually do, suddenly I am getting this error:
StartStopExternal
Selected Video Format is not supported by this device: bmdModeHD1080i5994
Error HRESULT E_FAIL has been returned from a call to a COM component.
Nothing has changed in our system.

I use VMIX Pro 27.0.0.88 x64 with Backmagic DeckLink Quad 2

Thanks for any help.



this happend to me as well a couple of days ago. Open the Blackmagic App (Desktop Video) and check if the settings there have changed. For me it had reset Input 3 and 4 each to SDI 3&4 instead of SDI 3 for SDI 3 and SDI 4 for SDI 4. Changing that worked for me. I assume this comes from a broken update.
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.107 seconds.