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drawem  
#1 Posted : Wednesday, October 4, 2023 9:13:24 PM(UTC)
drawem

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Germany
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Hello, since the Apple update to iOS 17, vMix-Call no longer recognizes external microphones.

We work with Rode Wireless Go 1 & 2.

Before the update you could select the Rode, after the update they are no longer recognized.

What can be done to fix this?
jelkk  
#2 Posted : Tuesday, February 20, 2024 10:22:55 PM(UTC)
jelkk

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Error continues. Wonder if there is fix in the works?

It would be really nice to use Wireless Go with Vmix Call.
thanks 1 user thanked jelkk for this useful post.
drawem on 2/20/2024(UTC)
Rickard  
#3 Posted : Tuesday, May 7, 2024 7:39:20 PM(UTC)
Rickard

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Same for us, although everything worked fine until a few weeks ago. Now, it only works with the built-in mic and Apple Airpods...
thanks 1 user thanked Rickard for this useful post.
jelkk on 5/7/2024(UTC)
Techniek Omroep West  
#4 Posted : Friday, May 31, 2024 12:45:54 AM(UTC)
Techniek Omroep West

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Same here, whatever we try. We use Boya BY-HM2 handmic's for live vmix caller standups or interviews - but we cannot get it to work anymore since iOS17.
The Boya HM2 also has an headphone output - that does still work - but the mic, going into the iPhone, does not anymore (silence).
Also tried different browsers, tried different settings, restarts, nothing...

Do the guys at VMIX have connections with Apple to discuss this issue?

Rutger
Omroep West (The Netherlands)
thanks 1 user thanked Techniek Omroep West for this useful post.
jelkk on 5/31/2024(UTC)
Techniek Omroep West  
#5 Posted : Tuesday, June 4, 2024 10:21:03 PM(UTC)
Techniek Omroep West

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Android phones (usb-c) DO work AND iPhone15 (usb-c) also DO work with the Boya HM2! (VMIX caller that is...)

So my best bet is that Apple was preparing the change to USB-C on their new iPhone15, and thus 'broke' it on the former Lightning iPhones... (support for 3rd party lightning-usb mics in browsers).

By the way, also tried the latest iOS update 17.5.1 - but that did not solve the lightning mic->browser issue. To be clear: the problem is only with iOS browsers (safari, chrome, etc), since other apps, including the iPhone camera app, still work fine with the Boya HM2.

Rutger
Omroep West (The Netherlands)
sonezu  
#6 Posted : Thursday, September 26, 2024 1:29:09 AM(UTC)
sonezu

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Germany
Location: Braunschweig

I want to revive this thread and report on this issue.
iOS 18 is out for a week and sadly the issue seems to persist!

I was NOT able to select our Rode Wireless GO II in Safari or Chrome on the vMix Call (Advanced).
The Rode was connected by USB-C to an iPhone 16 Pro Max, same on the iPhone 15 Pro Max via USB-C.

This is a big issue for us as long as there is no native iOS app.
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