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Errors with external microphones in iOS 17 - Since the Apple update to iOS 17, vMix-Call no longer recognizes external microphones
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drawem  
#1 Posted : Wednesday, October 4, 2023 9:13:24 PM(UTC)
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Hello, since the Apple update to iOS 17, vMix-Call no longer recognizes external microphones.

We work with Rode Wireless Go 1 & 2.

Before the update you could select the Rode, after the update they are no longer recognized.

What can be done to fix this?
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jelkk  
#2 Posted : Tuesday, February 20, 2024 10:22:55 PM(UTC)
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Error continues. Wonder if there is fix in the works?

It would be really nice to use Wireless Go with Vmix Call.
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drawem on 2/20/2024(UTC)
Rickard  
#3 Posted : Tuesday, May 7, 2024 7:39:20 PM(UTC)
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Same for us, although everything worked fine until a few weeks ago. Now, it only works with the built-in mic and Apple Airpods...
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jelkk on 5/7/2024(UTC)
Techniek Omroep West  
#4 Posted : Friday, May 31, 2024 12:45:54 AM(UTC)
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Same here, whatever we try. We use Boya BY-HM2 handmic's for live vmix caller standups or interviews - but we cannot get it to work anymore since iOS17.
The Boya HM2 also has an headphone output - that does still work - but the mic, going into the iPhone, does not anymore (silence).
Also tried different browsers, tried different settings, restarts, nothing...

Do the guys at VMIX have connections with Apple to discuss this issue?

Rutger
Omroep West (The Netherlands)
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jelkk on 5/31/2024(UTC)
Techniek Omroep West  
#5 Posted : Tuesday, June 4, 2024 10:21:03 PM(UTC)
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Android phones (usb-c) DO work AND iPhone15 (usb-c) also DO work with the Boya HM2! (VMIX caller that is...)

So my best bet is that Apple was preparing the change to USB-C on their new iPhone15, and thus 'broke' it on the former Lightning iPhones... (support for 3rd party lightning-usb mics in browsers).

By the way, also tried the latest iOS update 17.5.1 - but that did not solve the lightning mic->browser issue. To be clear: the problem is only with iOS browsers (safari, chrome, etc), since other apps, including the iPhone camera app, still work fine with the Boya HM2.

Rutger
Omroep West (The Netherlands)
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sonezu  
#6 Posted : Thursday, September 26, 2024 1:29:09 AM(UTC)
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I want to revive this thread and report on this issue.
iOS 18 is out for a week and sadly the issue seems to persist!

I was NOT able to select our Rode Wireless GO II in Safari or Chrome on the vMix Call (Advanced).
The Rode was connected by USB-C to an iPhone 16 Pro Max, same on the iPhone 15 Pro Max via USB-C.

This is a big issue for us as long as there is no native iOS app.
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jelkk on 10/30/2024(UTC)
jelkk  
#7 Posted : Wednesday, October 30, 2024 1:14:11 AM(UTC)
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Year has passed since the first forum post and the issue continues. This is a really frustrating problem, can someone from Vmix team comment this, please?
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WaltG12  
#8 Posted : Wednesday, October 30, 2024 6:48:17 AM(UTC)
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Originally Posted by: jelkk Go to Quoted Post
can someone from Vmix team comment this, please?


I can't see what this has to do with vMix. It's very possible they don't either.

If Apple disabled the ability for Safari to see external microphones after iOS 17, then, well, that's what happened.

That has nothing to do with vMix.

vMix has no relationship with Apple. They don't develop for Apple.

They have a website that works within the constraints of the browser (and, by extension, the operating system) that opens it.

If those are changed, what do you expect them to say or do about it?

If it works on other websites within the same browser, that might be something for them to look into, but absolutely nobody has reported that.
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