Rank: Newbie
Groups: Registered
Joined: 5/26/2023(UTC) Posts: 1
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Hi Community,
I have a MSI MSI Raider GE76 12UGS with integrated gpu and a dedicated RTX3070Ti and Vmix wont start with the error
graphics hardware not supported DirectX 9 compatible Hardware required D3DStartup.D3D_NEW_EX D3DERR_NOTAVAILABLE: nOT aVAILABLE (-2005530518)
I have assigned the 3070ti in the nvidia control panel for Vmix I have assigned on advanced graphics config of the W10 enterprise 1809 to the executables Vmix.exe and Vmix64.exe to work with the dedicated GPU (high performance) I don't know what else to do because I have tried different driver versions I can see on the DXdiag that everything is ok but Screen 1, the laptop screen says that is working with the Intel Iris XE and if I connect a screen on the HDMI output says that the screen2 is working with the RTX3070ti, this is the way I have bypass this particular error on another laptop that I have MSI Raider GE66 12UGS but I dont know why Vmix can not start. It looks that the software make a check if a compatible card is on the system but in this particular case it is but refuses to work with. What else I can do? I'm really frustrated it is a pretty good system and I cant work with it and I need it badly in the following days and I didnt find anything to try looking on the web and forms. Thanks for the help and best regards, hope somebody can give me some directions to follow. Greetings from Spain.
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Rank: Advanced Member
Groups: Registered
Joined: 8/2/2013(UTC) Posts: 1,072 Location: Fairhope, Alabama USA Thanks: 553 times Was thanked: 200 time(s) in 166 post(s)
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