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Decklink HD Pro issue
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mchencode  
#1 Posted : Wednesday, January 25, 2012 5:51:16 PM(UTC)
mchencode

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Location: UK
Hi,

I am currently using your software on trail and it is great.

Though i do have an issue:

I am using 2 Osprey composite input cards and a decklink hd pro as the sdi output.

I am getting an error " Pixel shaders are not supported by the installed graphics hardware" when
i click on start for the external device.

The external output settings are correct for the card and UYVY | VMR9 is selected under Performance.

I'm currently running XP Pro SP2.

I would be grateful for any assistance.


Thanks

Mark
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admin  
#2 Posted : Wednesday, January 25, 2012 10:14:57 PM(UTC)
admin

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Hi Mark,

What graphics card do you have?
The error message usually means an old graphics card is installed which does not support the external output feature.

Regards,

Martin
vMix
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mchencode  
#3 Posted : Thursday, January 26, 2012 1:01:40 PM(UTC)
mchencode

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Location: UK
Hi Martin,

the graphics card is RADEON 9250.

So the error wouldn't be related to the decklink card ? as 'Decklink' appears in the box below
the error.


What graphics hardware would you recommend?

Thanks

Mark
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admin  
#4 Posted : Friday, January 27, 2012 4:13:01 AM(UTC)
admin

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Any recent graphics card will work fine.

NVIDIA 240GT or 430GT for example.

The DeckLink output requires pixel shaders on the graphics card so that is why that error appears.
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