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Vmix crashes loading title or XAML file
Rank: Newbie
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Joined: 1/21/2012(UTC)
Posts: 1
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Hi everybody,
since a couple of weeks my vmix (no matters wich version) crashes when i try to open a XAML file or a title. "Program is not responding"
Any ideas?
Thanks
Tilman
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Rank: Administration
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Joined: 1/13/2010(UTC) Posts: 5,228  Location: Gold Coast, Australia Was thanked: 4332 time(s) in 1528 post(s)
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Could you provide a screenshot of the error message?
Thanks,
Martin
vMix
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Rank: Advanced Member
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Joined: 12/27/2012(UTC) Posts: 5,244  Location: Belgium Thanks: 294 times
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First off , everyone all the best for the new year.
Short while ago I discovered vMix and must say I am impressed (trial) but I am now experiencing the same problem as the OP after I have been able to test and play with it with no problems whatsoever.
problems range from delay in loading to black screen (no screen cap possible ;-) ) which is trying to rebuild the screen but fails to even blue screen .
I have tried reinstalling graphic drivers, vMix but nothing seems the help.
the system is a laptop with I7 core 64x, AMD Mobility Radeon HD 5800 series.
any test I can do to help fix this issue ?
Thanks
Guy
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,228 Location: Gold Coast, Australia Was thanked: 4332 time(s) in 1528 post(s)
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Hi,
If you are seeing a completely black screen appear then it sounds like a graphics card issue.
Have you tried playing some recent games to see if they cause the same issue?
Regards,
Martin
vMix
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Rank: Advanced Member
Groups: Registered
Joined: 12/27/2012(UTC) Posts: 5,244 Location: Belgium Thanks: 294 times
Was thanked: 961 time(s) in 795 post(s)
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Hi,
Agree it has something to do with the graphics issue (hence reinstalling video driver etc) but I don't play games so how do I check, but do a lot of video analysis ( coaching) .
Yesterday I was able to play with the titles even as loaded first with no problems at all ( editing titles and testing in attempt to figure out the xaml) .
Occasionally I would have a timeout error while loading them.
While currently I keep crashing (the screen is trying to rebuild itself) I changed to starting vMix(64) but started first loading a video and capture source, added virtual set and then a title... worked until I started again with first loading a title ... crash. Now it started crashing again after first loading the other sources.
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Rank: Advanced Member
Groups: Registered
Joined: 12/27/2012(UTC) Posts: 5,244 Location: Belgium Thanks: 294 times
Was thanked: 961 time(s) in 795 post(s)
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Update:
Clean installed Windows 7 (x64), latest GPU drivers (dual ATI H5870)
Various stress tests all fine.
vMix and Xaml (titles etc) still crashes display.
As per Windows tips and many others changed Tdrelay register setting: at times managing to start with xaml but still eventually crashing .
Other tip : disable PowerPlay
So far all looks good, able to play and test vMix & Xaml :-)
fingers crossed
Guy
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