Vmix Call audio not working - Call participants can't hear me on the call Options  Watch this topic  Print this topic » Normal Threaded

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PTVChannel0		#1 Posted : Wednesday, September 16, 2020 10:45:55 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/16/2020(UTC) Posts: 3 Location: Toowoomba		I had two callers on the call today. While I could hear them they couldn't hear me. Can you tell me why this has happened?
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MarkP		#2 Posted : Wednesday, September 16, 2020 11:29:54 AM(UTC)
Rank: Newbie Groups: Registered Joined: 5/30/2019(UTC) Posts: 5 Thanks: 4 times		Have you used vmix call before? What audio were you sending them?
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PTVChannel0		#3 Posted : Wednesday, September 16, 2020 2:30:47 PM(UTC)
Rank: Newbie Groups: Registered Joined: 9/16/2020(UTC) Posts: 3 Location: Toowoomba		Hi, Thanks for your response. I have been able to fix the issue after a chat with Corporate James. Thanks heaps, Barry
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brulafu		#4 Posted : Wednesday, September 16, 2020 8:35:55 PM(UTC)
Rank: Member Groups: Registered Joined: 7/31/2020(UTC) Posts: 13 Location: East Kilbride Thanks: 3 times		I had this happen to me yesterday. The whole call was fine, then all of a sudden I couldnt hear them but they could hear me. They logged out and back in again but this time could only hear me and I couldnt hear them. After the call had finished, I tried it myself with a second device and it was fine. Any clues to what might have happened? Cheers
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PTVChannel0		#5 Posted : Wednesday, September 16, 2020 9:35:03 PM(UTC)
Rank: Newbie Groups: Registered Joined: 9/16/2020(UTC) Posts: 3 Location: Toowoomba		My problem was the opposite. I could hear them fine, but they could only hear a garbled noise. Unfortunately, still no resolution to my issue.
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Sandis		#6 Posted : Wednesday, September 23, 2020 7:20:52 PM(UTC)
Rank: Newbie Groups: Registered Joined: 9/23/2020(UTC) Posts: 1		The mixer is connected to Windows 10 over USB and I have added it as an aggregate sound device. Using VMix Call, my caller can hear herself with an echo. I tested it at home between my Windows desktop and a Macbook Pro and got it to work as I wanted, with no feedback on the Macbook Pro upsers
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contact.jthomaskay@gmail.com		#7 Posted : Monday, May 10, 2021 10:47:08 AM(UTC)
Rank: Newbie Groups: Registered Joined: 2/18/2020(UTC) Posts: 8		Originally Posted by: PTVChannel0 My problem was the opposite. I could hear them fine, but they could only hear a garbled noise. Unfortunately, still no resolution to my issue. What was the resolution to your issue? Thanks.
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brulafu		#8 Posted : Monday, May 10, 2021 9:56:12 PM(UTC)
Rank: Member Groups: Registered Joined: 7/31/2020(UTC) Posts: 13 Location: East Kilbride Thanks: 3 times		This has happened a couple of times since and I just think its Chrome wobbling. Now I ask the callers to refresh their browser if it happens again and they come back in with it all working well. To be honest, it happens rarely and a quick reload has fixed it for me.
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