Vmix Call audio not working - Call participants can't hear me on the call Options  Watch this topic  Print this topic » Normal Threaded

Previous Topic Next Topic

PTVChannel0		#1 Posted : Wednesday, September 16, 2020 10:45:55 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/16/2020(UTC) Posts: 3 Location: Toowoomba		I had two callers on the call today. While I could hear them they couldn't hear me. Can you tell me why this has happened?
User Profile View All Posts by User View Thanks

	Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.

MarkP		#2 Posted : Wednesday, September 16, 2020 11:29:54 AM(UTC)
Rank: Newbie Groups: Registered Joined: 5/30/2019(UTC) Posts: 5 Thanks: 4 times		Have you used vmix call before? What audio were you sending them?
User Profile View All Posts by User View Thanks

PTVChannel0		#3 Posted : Wednesday, September 16, 2020 2:30:47 PM(UTC)
Rank: Newbie Groups: Registered Joined: 9/16/2020(UTC) Posts: 3 Location: Toowoomba		Hi, Thanks for your response. I have been able to fix the issue after a chat with Corporate James. Thanks heaps, Barry
User Profile View All Posts by User View Thanks

brulafu		#4 Posted : Wednesday, September 16, 2020 8:35:55 PM(UTC)
Rank: Member Groups: Registered Joined: 7/31/2020(UTC) Posts: 13 Location: East Kilbride Thanks: 3 times		I had this happen to me yesterday. The whole call was fine, then all of a sudden I couldnt hear them but they could hear me. They logged out and back in again but this time could only hear me and I couldnt hear them. After the call had finished, I tried it myself with a second device and it was fine. Any clues to what might have happened? Cheers
User Profile View All Posts by User View Thanks

PTVChannel0		#5 Posted : Wednesday, September 16, 2020 9:35:03 PM(UTC)
Rank: Newbie Groups: Registered Joined: 9/16/2020(UTC) Posts: 3 Location: Toowoomba		My problem was the opposite. I could hear them fine, but they could only hear a garbled noise. Unfortunately, still no resolution to my issue.
User Profile View All Posts by User View Thanks

Sandis		#6 Posted : Wednesday, September 23, 2020 7:20:52 PM(UTC)
Rank: Newbie Groups: Registered Joined: 9/23/2020(UTC) Posts: 1		The mixer is connected to Windows 10 over USB and I have added it as an aggregate sound device. Using VMix Call, my caller can hear herself with an echo. I tested it at home between my Windows desktop and a Macbook Pro and got it to work as I wanted, with no feedback on the Macbook Pro upsers
User Profile View All Posts by User View Thanks

contact.jthomaskay@gmail.com		#7 Posted : Monday, May 10, 2021 10:47:08 AM(UTC)
Rank: Newbie Groups: Registered Joined: 2/18/2020(UTC) Posts: 8		Originally Posted by: PTVChannel0 My problem was the opposite. I could hear them fine, but they could only hear a garbled noise. Unfortunately, still no resolution to my issue. What was the resolution to your issue? Thanks.
User Profile View All Posts by User View Thanks

brulafu		#8 Posted : Monday, May 10, 2021 9:56:12 PM(UTC)
Rank: Member Groups: Registered Joined: 7/31/2020(UTC) Posts: 13 Location: East Kilbride Thanks: 3 times		This has happened a couple of times since and I just think its Chrome wobbling. Now I ask the callers to refresh their browser if it happens again and they come back in with it all working well. To be honest, it happens rarely and a quick reload has fixed it for me.
User Profile View All Posts by User View Thanks

Users browsing this topic

Guest (2)