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DeckLink 8K PRO - Token issue
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lamish  
#1 Posted : Tuesday, May 26, 2020 5:16:27 PM(UTC)
lamish

Rank: Newbie

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Joined: 5/26/2020(UTC)
Posts: 5
Sweden
Hello,
Im new to the vMix community.
I just installed the software and i try to add my inputs.

I got two video capture cards.
1. DeckLink 8K PRO
2. DeckLink SDI 4K

When i add the input from the DeckLink SDI 4K it works perfekt.
But when i try to add either one of the 4 inputs from DeckLink 8K PRO i get the following error:

"8KPROSDxx. Resolution has an invalid token."
I also attached a picture showing the Error se below.
Is there someone that has experienced the same problem and know what to do?

error.jpg (18kb) downloaded 0 time(s).
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SeanEmer  
#2 Posted : Tuesday, November 10, 2020 6:15:28 AM(UTC)
SeanEmer

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Posts: 27
United States
Location: Los Angeles CA

Was thanked: 4 time(s) in 3 post(s)
I have encountered this same issue! I discovered that it is due to renaming the SDI connectors in Desktop Video Setup. Delete the custom labels you've made for the connectors and then vMix will accept them again. This does not seem to happen when renaming the connectors on a Decklink Duo 2. In that case everything works even with renamed connectors. Only the 8K Pro seems to have this problem on our setup. Very annoying that it doesn't just work correctly.
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thanks 2 users thanked SeanEmer for this useful post.
daniel514 on 12/9/2020(UTC), PosLanNik on 2/1/2021(UTC)
SeanEmer  
#3 Posted : Thursday, March 10, 2022 8:43:11 AM(UTC)
SeanEmer

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Joined: 7/10/2020(UTC)
Posts: 27
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Location: Los Angeles CA

Was thanked: 4 time(s) in 3 post(s)
Quick update here. I discovered that I only get the invalid token error if the custom label from Desktop Video Setup starts with a number. Calling it "8K SDI1" throws that error in vmix. Calling it "DL8K SDI1" allows everything to work as expected. Weird!
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thanks 1 user thanked SeanEmer for this useful post.
stevespaw on 3/11/2022(UTC)
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