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Help! Noob here! Choppy video
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kevinrhaggerty  
#1 Posted : Saturday, January 12, 2019 6:43:41 AM(UTC)
kevinrhaggerty

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United States
Location: Virginia

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I was originally running vMix on a laptop with specs that were probably not up to par, and the results evidenced that.

Today, I purchase a desktop tower with specs that were supposed to meet requirements (16gb DDR4 RAM, SSD, Nvidia 1060 video card, Intel i7 3.3GHz CPU, Win 10). I have a HDMI capture device that is also supposed to meet specifications (Yuan 570HD PRO HDMI). I'm using a PreSonus AudioBox for sound. I'm on very fast WiFi (upwards of 100 Mbps down).

However, the video is very choppy.

What could I be doing wrong?

Our service is Sunday, and I'm very anxious now.

Help!
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ask  
#2 Posted : Saturday, January 12, 2019 6:55:11 AM(UTC)
ask

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There are several potential causes. With the info above it is hard to judge. PM me if you want me to take a look remotely.
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rnhturner  
#3 Posted : Thursday, January 17, 2019 11:55:08 AM(UTC)
rnhturner

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I am experiencing the same thing. I have 1070ti graphics card and Blackmagic Design 563980Z-12 DeckLink Quad 2 8-Channel 3G-SDI Capture and Playback Card.

All my other specs are better or at least the minimum vMix specs for 4 camera replay.

Last night I was only switching and streaming in 1080/60. Near the 2 1/2 hour point it started getting choppy and audio was distorted. I am using behringer uh404?? for audio.

Originally Posted by: kevinrhaggerty Go to Quoted Post
I was originally running vMix on a laptop with specs that were probably not up to par, and the results evidenced that.

Today, I purchase a desktop tower with specs that were supposed to meet requirements (16gb DDR4 RAM, SSD, Nvidia 1060 video card, Intel i7 3.3GHz CPU, Win 10). I have a HDMI capture device that is also supposed to meet specifications (Yuan 570HD PRO HDMI). I'm using a PreSonus AudioBox for sound. I'm on very fast WiFi (upwards of 100 Mbps down).

However, the video is very choppy.

What could I be doing wrong?

Our service is Sunday, and I'm very anxious now.

Help!
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admin  
#4 Posted : Thursday, January 17, 2019 12:07:26 PM(UTC)
admin

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It is best to drop us an email to info@vmix.com.au so we can help diagnose what is happening.
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