logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Johnny  
#1 Posted : Tuesday, August 22, 2017 5:31:40 PM(UTC)
Johnny

Rank: Newbie

Groups: Registered
Joined: 11/5/2016(UTC)
Posts: 9
Location: USA

Thanks: 6 times
My last face live stream with 2 video calls,2 local cameras, and multiview with 4 screens, got to 100% total CPU usage, video from one of the guest callers froze while the audio continued.
I can't find the origin of the freeze video, here's my config:

ASUS Laptop, i5 processor, 12gb ram, windows 10,
vmix trial, one hdmi camera via Atem intensity shuttle
one laptop camera
internet: 75 Mbps download and 25 Mbps upload.

I am unsure if the hardware is the issue, the vmix configuration, the internet or all of it.

Heres the facebook streaming video link

https://www.facebook.com.../videos/538342669843648/

Appreciate any help

IceStream  
#2 Posted : Tuesday, August 22, 2017 6:36:42 PM(UTC)
IceStream

Rank: Advanced Member

Groups: Registered
Joined: 3/7/2012(UTC)
Posts: 2,280
Man
Location: Canada

Thanks: 29 times
Was thanked: 414 time(s) in 391 post(s)
@ Johnny

CPU at 100% is not a good thing and likely the major cause of your issue.
Which graphics card does your laptop use?
Were you recording and streaming simultaneously?
Were your vMix settings the same as your streaming settings?
The more work you ask your computer to do, the higher the CPU usage will be and something you should try to mitigate as much as possible.


Ice
thanks 1 user thanked IceStream for this useful post.
Johnny on 8/22/2017(UTC)
Speegs  
#3 Posted : Tuesday, August 22, 2017 6:51:07 PM(UTC)
Speegs

Rank: Advanced Member

Groups: Registered
Joined: 8/3/2013(UTC)
Posts: 374
Location: Gold Coast, Australia

Thanks: 22 times
Was thanked: 69 time(s) in 54 post(s)
I'd say you are pushing the limits of what an i5 laptop can do. Particularly if it doesn't have a high end NVidia dedicated video chip to help it and if it's a dual core i5 and not a quad core i5.
thanks 2 users thanked Speegs for this useful post.
Johnny on 8/22/2017(UTC), mjgraves on 8/22/2017(UTC)
Johnny  
#4 Posted : Tuesday, August 22, 2017 8:49:56 PM(UTC)
Johnny

Rank: Newbie

Groups: Registered
Joined: 11/5/2016(UTC)
Posts: 9
Location: USA

Thanks: 6 times
Thank you Icestream and Speegs, I posted a reply so this maybe twice, I have an

Intel® Core™ i5 7200U Processor,
Windows 10 Premium

Chipset
Integrated Intel® CPU

Memory
DDR4 2133MHz SDRAM Onboard Memory, up to 12 GB SDRAM

Graphic
Integrated Intel HD Graphics 520.

I have reduced all settings to 720p and put all Vmixcall returns on the lowest, then stream at 850 kbps, that seems to work on up to 2 callers.

Which laptop configuration should I look up to in order to have maybe 4 callers at the same time and streaming to Facebook at 1280x720 maybe?
SportsNetUSA.net  
#5 Posted : Tuesday, August 22, 2017 8:56:16 PM(UTC)
SportsNetUSA.net

Rank: Advanced Member

Groups: Registered
Joined: 10/7/2015(UTC)
Posts: 501
Location: California

Thanks: 94 times
Was thanked: 100 time(s) in 93 post(s)
Everything IceStream and Speegs alluded to, you don't have an Nvidia card in the laptop. Plus the i5 7200U is a dual core processor, with not as much speed as some of the quad core 2nd gen i7's.
thanks 1 user thanked SportsNetUSA.net for this useful post.
Johnny on 8/22/2017(UTC)
Johnny  
#6 Posted : Tuesday, August 22, 2017 9:44:54 PM(UTC)
Johnny

Rank: Newbie

Groups: Registered
Joined: 11/5/2016(UTC)
Posts: 9
Location: USA

Thanks: 6 times
AFTER A QUICK RESEARCH I FOUND THIS ASUS for $1,450

Processor
Intel® Core™ i7 6700HQ Processor,
Windows 10 Home
Chipset
Intel® HM170 Chipset
Memory
16 GB DDR4 2133MHz SDRAM
2 x SO-DIMM socket
Display
17.3" (16:9) LED-backlit FHD (1920x1080)

Graphic
NVIDIA GeForce GTX 1060, with GDDR5, 6GB VRAM

Hard Drives:
1TB 7200RPM SATA HDD
Solid State Drives:
256GB SATA3 SSD

I appreciate any suggestions, my streaming laptop will not be used for games by the way.
IceStream  
#7 Posted : Tuesday, August 22, 2017 9:57:36 PM(UTC)
IceStream

Rank: Advanced Member

Groups: Registered
Joined: 3/7/2012(UTC)
Posts: 2,280
Man
Location: Canada

Thanks: 29 times
Was thanked: 414 time(s) in 391 post(s)
@ Johnny

That is certainly much more in line with vMix's "reference system" for laptops and likely to give you much smoother and stable streams @ 720p to Facebook.
vMix takes advantage of gaming technology and relies heavily on the graphics card for video processing. Streaming and recording are typically CPU intensive and so having better than average components there will make a difference.


Ice
rowby  
#8 Posted : Friday, January 5, 2018 10:14:29 PM(UTC)
rowby

Rank: Advanced Member

Groups: Registered
Joined: 11/23/2016(UTC)
Posts: 330
Man
Location: USA

Thanks: 179 times
Was thanked: 25 time(s) in 24 post(s)
Hi

If I were getting a laptop today I’d make sure it had Thunderbolt support.

What do others thoughts about that....

Rowby
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.