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'vMix has stopped working' Error
Rank: Member
Groups: Registered
Joined: 3/17/2017(UTC) Posts: 26
Thanks: 11 times
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Hi All,
Have just had the ,vMix has stopped working error'. Any help would be hugely appreciated as I have some events coming up.
Log here:
Faulting application name: vMix64.exe, version: 19.0.0.46, time stamp: 0x590a900b Faulting module name: VideoCaptureApi.dll_unloaded, version: 3.50.122.2122, time stamp: 0x58dba64c Exception code: 0xc0000005 Fault offset: 0x00000000005a19d3 Faulting process ID: 0x394c Faulting application start time: 0x01d2c7053569671c Faulting application path: C:\Program Files (x86)\vMix\vMix64.exe Faulting module path: VideoCaptureApi.dll Report ID: b3d95f3f-3718-4586-a3c0-1940f862bc2e Faulting package full name: Faulting package-relative application ID:
- System
- Provider
[ Name] Application Error - EventID 1000
[ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated
[ SystemTime] 2017-05-07T09:22:41.753176600Z EventRecordID 4157 Channel Application Computer DESKTOP-4NTLHEK Security
- EventData
vMix64.exe 19.0.0.46 590a900b VideoCaptureApi.dll_unloaded 3.50.122.2122 58dba64c c0000005 00000000005a19d3 394c 01d2c7053569671c C:\Program Files (x86)\vMix\vMix64.exe VideoCaptureApi.dll b3d95f3f-3718-4586-a3c0-1940f862bc2e
vMix V19.0.0.46 Windows 10 I7 4770k 32GB Ram Asrock z87 Extreme9 AC mobo Asus GTX 1050TI Graphics card
Blackmagic Ultrastudio mini recorder Elgato HD60s Blackmagic Decklink 4k Matrox MX02 LE Logitech Brio Webcam Behringer UMC1820 Akai APC40 Midi controller
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,211 Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)
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Hi,
VideoCaptureApi.dll is part of the Elgato driver, so it looks like the problem is with the Elgato driver unfortunately. You can try seeing if they have an update available, otherwise you might need to contact them for a fix.
Regards,
Martin vMix
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1 user thanked admin for this useful post.
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Rank: Member
Groups: Registered
Joined: 3/17/2017(UTC) Posts: 26
Thanks: 11 times
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OK, thanks. It's on the current version.
I'll reinstall and see if it happens again although I'm fairly sure I won't use it for an event if there's even the most remote chance that it will happen.
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