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vmix call system.net.webexception
Rank: Member
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Joined: 11/18/2017(UTC) Posts: 10 Location: Chilliwack
Thanks: 9 times Was thanked: 1 time(s) in 1 post(s)
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Trying to establish a call for an interview and I am getting this message in the vmix call window:
System.Net.WebException: The operation has timed out at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at PhoenixLibrary.WebRTCHost.GetNextMessages() at PhoenixLibrary.WebRTCSession.MessageThread()
What does this mean?
T.I.A.
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1 user thanked John Barson for this useful post.
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Rank: Administration
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Joined: 1/13/2010(UTC) Posts: 5,228 Location: Gold Coast, Australia Was thanked: 4332 time(s) in 1528 post(s)
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Hi John,
Apologies for this. We had an issue with one of our servers that has now been resolved.
Regards,
Martin vMix
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3 users thanked admin for this useful post.
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Rank: Advanced Member
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Joined: 7/23/2013(UTC) Posts: 122 Location: North Thanks: 12 times Was thanked: 13 time(s) in 11 post(s)
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Hi,
I encountered the same error message when hosting vMix Call on Feb 28 2019, 13:39 GMT:
Guest1 03:39:04 System.Net.WebException: The operation has timed out at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at PhoenixLibrary.WebRTCHost.GetNextMessages() at PhoenixLibrary.WebRTCSession.MessageThread()
Guest2 03:39:07 System.Net.WebException: The operation has timed out at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at PhoenixLibrary.WebRTCHost.GetNextMessages() at PhoenixLibrary.WebRTCSession.MessageThread()
Any information on the cause and how to possibly avoid this?
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Rank: Member
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Joined: 11/1/2018(UTC) Posts: 21 Location: NY Thanks: 4 times
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Hello got same messages while live with two vmix callers. I am on ver.23.0.0.51 I had on Allow only Direct Peer to Peer Connections, checked.
System.Net.WebException: The operation has timed out at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at PhoenixLibrary.WebRTCHost.GetNextMessages() at PhoenixLibrary.WebRTCSession.MessageThread()
happened to both my vmix calls, 3 minutes apart.
so I suppose it wasn't going thru vmix servers, was it?
Regards, Henry
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,228 Location: Gold Coast, Australia Was thanked: 4332 time(s) in 1528 post(s)
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Hi Henry,
vMix will periodically check for messages from our call servers. This does not impact the call in any way, so if you were seeing issues with calls at the same time it means your local internet connection experienced a brief outage and was unable to communicate with the calls directly and check our server for messages.
Regards,
Martin vMix
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1 user thanked admin for this useful post.
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Rank: Member
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Joined: 11/1/2018(UTC) Posts: 21 Location: NY Thanks: 4 times
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ah that explains alot as I'm dealing with some inconsistency in my service. Thanks!
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Rank: Member
Groups: Registered
Joined: 11/1/2018(UTC) Posts: 21 Location: NY Thanks: 4 times
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If vMix will periodically check for messages from your call servers, can you say how often it checks? I'm curious since I've gotten these messages sporadically, and wondering if this could be my internet provider, router, etc.
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