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Blackmagic Duo - Not accepting camera
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Joeboe  
#1 Posted : Friday, October 5, 2018 12:41:33 AM(UTC)
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Hi all, I have a Blackmagic Desklink Duo, it is seen by vMix, but when I connect my cameras, it does not show them ...all I get is a black screen....Is there a way to set up this card to work in vmix, that I am not aware of...Thanks
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stevespaw  
#2 Posted : Friday, October 5, 2018 1:25:38 AM(UTC)
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Originally Posted by: Joeboe Go to Quoted Post
Hi all, I have a Blackmagic Desklink Duo, it is seen by vMix, but when I connect my cameras, it does not show them ...all I get is a black screen....Is there a way to set up this card to work in vmix, that I am not aware of...Thanks



We will need a lot more info, resolution, framerate etc.

People use this card everyday, it is something with your source setup.

Steve
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Reinaldo  
#3 Posted : Wednesday, October 17, 2018 8:54:06 PM(UTC)
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See if BlackMagic Desktop Video Setup is "seeing" the board.
Update to Last Desktop Video Setup version. Now is 10.11.2
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markleman  
#4 Posted : Wednesday, November 7, 2018 3:01:10 AM(UTC)
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Originally Posted by: Joeboe Go to Quoted Post
Hi all, I have a Blackmagic Desklink Duo, it is seen by vMix, but when I connect my cameras, it does not show them ...all I get is a black screen....Is there a way to set up this card to work in vmix, that I am not aware of...Thanks


I have a 'Deck link duo 2' and had great problem when we first used it. I had to disable audio on the video input to get any video.

See https://forums.vmix.com/...-working-in-vmix--Solved

Other things that caught me out was the order of the inputs (1-3-2-4) and later I also had problems when I tried 720p25 and it just ignores it, where as 720p50 works fine. I find it frustrating that there is not a utility from black magic that gives you stats you about the SDI inputs (frequency, resolution, is it actually receiving anything etc). Hopefully someone will point one out ;-)

Hope you find your issue.

Regards,
Mark Leman
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