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TDfxclub  
#1 Posted : 7 years ago
TDfxclub

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Joined: 7/26/2018(UTC)
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Hello!
Since yesterday, I started to appear an error "D3DERR_INVALIDCALL: Invalid call (-2005530516)"
Today I completely reinstalled the operating system, installed all the new drivers - the problem did not disappear.
My comp:
win10 x64
Moth - Lenovo d20
CPU - 2cpus x5670
RAM - 32gb
GPU - 1050ti

What could be the problem?
stevespaw  
#2 Posted : 7 years ago
stevespaw

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Newest Nvidia drivers from Nvidia web site?

Steve
TDfxclub  
#3 Posted : 7 years ago
TDfxclub

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stevespaw wrote:
Newest Nvidia drivers from Nvidia web site?

Steve



Of course. This is the first thing I did
admin  
#4 Posted : 7 years ago
admin

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Hi,

This error is generally caused by another program on the computer interfering with the graphics card.
You can run the vMix Diagnostics utility in the start menu to locate the culprit and uninstall it.

Regards,

Martin
vMix
babymike  
#5 Posted : 7 years ago
babymike

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Philippines
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I'm getting the D3DERR_INVALIDCALL: Invalid call (-2005530516) error. After running vMix Diagnostics, the ff. results came out.

A background application that interferes with the graphics card has been detected.
One of the following applications may be the cause and it is recommended they be uninstalled or disabled:

GraphicOverlay: (C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\NahimicOSD.dll)
SS3DevProps: (C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\SS3DevProps.dll)
Intel HD Graphics Drivers for Windows(R): (C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e2a368790e2879c5\igd9dxva64.dll)


SCAN COMPLETED WITH ERRORS

How do I uninstall or disable these DLL files? I tried manually deleting them but I was unsuccessful. Please help because vMix keeps on crashing.
zenvideo  
#6 Posted : 7 years ago
zenvideo

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Originally Posted by: babymike Go to Quoted Post
GraphicOverlay: (C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\NahimicOSD.dll)
SS3DevProps: (C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\SS3DevProps.dll)

Those two line may suggest a Nahimic audio driver which you could find listed under your "Apps & features". I had a problem with a Nahimic v1.x driver which was resolved by installing v2.3.21, although your problem may be different. I don't have an A-Volute folder in C:\ProgramData, so maybe you should be looking for something different, possibly with A-Volute or Sonic Studio in the name?

babymike  
#7 Posted : 7 years ago
babymike

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Hello, i think i finally figured it out. After hours of looking for solutions to the problem, it looks like the answer is just under my nose. Since, i can't delete the NahimicOSD.dll and SS3DevProps.dll files, what i did was to move these files from their original file locations to the desktop. and guess what happened? by merely moving these files to the desktop, the problem is gone! No more conflict to the graphics card. I just hid the dll files (right-click, properties and tick hidden) to keep them out of my sight. I hope this works for other users who encountered the annoying D3DERR_INVALIDCALL: Invalid call (-2005530516) problem.
321actionvideo  
#8 Posted : 6 years ago
321actionvideo

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I also moved the files to the desktop and resolved my issue temporarily, but they came back and had to do again. I also could not listen to headphones while sending master to hdmi output, so maybe need to uninstall the audio as well?
ErnestoMilla  
#9 Posted : 6 years ago
ErnestoMilla

Rank: Newbie

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Joined: 3/21/2019(UTC)
Posts: 1
Peru
Location: Lima

Originally Posted by: TDfxclub Go to Quoted Post
Hello!
Since yesterday, I started to appear an error "D3DERR_INVALIDCALL: Invalid call (-2005530516)"
Today I completely reinstalled the operating system, installed all the new drivers - the problem did not disappear.
My comp:
win10 x64
Moth - Lenovo d20
CPU - 2cpus x5670
RAM - 32gb
GPU - 1050ti

What could be the problem?


HOLA yo tenia ese problema, al indagar era el Nahimic que me ocasionaba todo, buscando en foros, el Nahimic es solo un programa para mejorar el sonido, por lo que no dude en eliminar el programa, ahora el Vmix esta como nuevo, haciendo el scan me sale SIN PROBLEMAS.

ojala te sirva
321actionvideo  
#10 Posted : 6 years ago
321actionvideo

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So I have this error come up about once a month and just cut the files and move to desktop every time. This time I forgot to do a reboot and had some issues after that, so I need to know a long term solution to this problem. When I run the vmix system check I get the errors caused by
GraphicOverlay: (C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\NahimicOSD.dll)
SS3DevProps: (C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\SS3DevProps.dll)

so can I uninstall the audio or need to update it?
admin  
#11 Posted : 6 years ago
admin

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Yes you will need to uninstall the software called "Nahimic" or "SonicStudio3".
It is not necessary for the operation of the computer and won't cause problems with audio if removed.
Sly  
#12 Posted : 5 years ago
Sly

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Joined: 6/19/2020(UTC)
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Australia
Location: Brisbane

I had been using vMix fine for the last month, now today every time I launch vMix it came up with this same D3DERR_INVALIDCALL error. I see that in over a year this unhandled error still hasn't been addressed. Note the "unhandled". Your code should be handling the error. As a developer myself, an unhandled error is an error in your code.

I have worked around this by uninstalling Nahimic, but that shouldn't be necessary.
admin  
#13 Posted : 5 years ago
admin

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Man
Location: Gold Coast, Australia

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Hi,

It is unhandled because Nahimic is hijacking vMix and injecting code.
We can't error handle code we didn't write, hence the error.

Regards,

Martin
vMix
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