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Streaming error (Facebook Outage)
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nsun009  
#1 Posted : Monday, May 14, 2018 2:51:19 AM(UTC)
nsun009

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I keep this error

FFMPEG.Exited
Streaming
Stream #0:1: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s
rtmp://XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXxxxxxxxx: Input/output error
ffmpeg started on 2018-05-13 at 18:50:07
Report written to "C:\ProgramData\vMix\streaming\streaming 20180513-185007.log"
ffmpeg version 2.8.git Copyright (c) 2000-2015 the FFmpeg developers
built with gcc 4.8.1 (rev2, Built by MinGW-W64 project)
configuration: --enable-gpl --enable-version3 --enable-libx264 --enable-zlib --enable-libfaac --enable-nonfree --cpu=i686 --enable-nvenc
libavutil 55. 2.100 / 55. 2.100
libavcodec 57. 3.100 / 57. 3.100
libavformat 57. 2.100 / 57. 2.100
libavdevice 57. 0.100 / 57. 0.100
libavfilter 6. 9.100 / 6. 9.100
libswscale 4. 0.100 / 4. 0.100
libswresample 2. 0.100 / 2. 0.100
libpostproc 54. 0.100 / 54. 0.100
Guessed Channel Layout for Input Stream #0.1 : stereo
Input #0, dshow, from 'video=vMix Video YV12:audio=vMix Audio':
Duration: N/A, start: 3729.556000, bitrate: 1536 kb/s
Stream #0:0: Video: rawvideo (YV12 / 0x32315659), yuv420p, 768x576, 25 tbr, 10000k tbn, 25 tbc
Stream #0:1: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s
[tcp @ 001f8c20] TCP Buffer has been set to 1490944 bytes
rtmp:/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX: Input/output error

I never see this error before. Any one know how to fix this?
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admin  
#2 Posted : Monday, May 14, 2018 3:56:56 AM(UTC)
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This error usually means your stream key or url is no longer valid.
Check with your streaming provider to see if it has changed. (This can happen quite often, especially with services like YouTube live)
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nsun009  
#3 Posted : Monday, May 14, 2018 5:24:29 AM(UTC)
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I checked my url and key many times, and trust me , both url and key are correct.
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admin  
#4 Posted : Monday, May 14, 2018 7:07:28 AM(UTC)
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In that case, the streaming provider should be able to check their logs to see why the stream is being rejected.

Regards,

Martin
vMix
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DashonB  
#5 Posted : Monday, May 14, 2018 10:02:58 AM(UTC)
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I am getting the same error

Just with FB live, is there resolution?

ffmpeg started on 2018-05-13 at 08:33:52
Report written to "C:\ProgramData\vMix\streaming\streaming 20180513-083352.log"
Command line:
"C:\\Program Files (x86)\\vMix\\streaming\\ffmpeg.exe" -report -rtbufsize 256M -f dshow -i "video=vMix Video YV12:audio=vMix Audio" -codec:v nvenc -s:v 1280x720 -pix_fmt:v yuv420p -threads 4 -bufsize:v 2500k -g:v 120 -preset:v llhq -profile:v baseline -b:v 2500k -maxrate:v 2750k -codec:a libfaac -b:a 128k -strict -2 -rtmp_flashver "FMLE/3.0 (compatible; vMix/20.0.0.55)" -f flv "rtmp:/xxxx.fme.ustream.tv/ustreamVideo/XXXX" -codec:v nvenc -s:v 1280x720 -pix_fmt:v yuv420p -threads 4 -bufsize:v 1500k -g:v 120 -preset:v llhq -profile:v baseline -b:v 1500k -maxrate:v 1650k -codec:a libfaac -b:a 96k -strict -2 -rtmp_flashver "FMLE/3.0 (compatible; vMix/20.0.0.55)" -f flv "rtmp://live-api.facebook.com:80/rtmp/XXXXX"
ffmpeg version 2.8.git Copyright (c) 2000-2015 the FFmpeg developers
built with gcc 4.8.1 (rev2, Built by MinGW-W64 project)
configuration: --enable-gpl --enable-version3 --enable-libx264 --enable-zlib --enable-libfaac --enable-nonfree --cpu=i686 --enable-nvenc
libavutil 55. 2.100 / 55. 2.100
libavcodec 57. 3.100 / 57. 3.100
libavformat 57. 2.100 / 57. 2.100
libavdevice 57. 0.100 / 57. 0.100
libavfilter 6. 9.100 / 6. 9.100
libswscale 4. 0.100 / 4. 0.100
libswresample 2. 0.100 / 2. 0.100
libpostproc 54. 0.100 / 54. 0.100
Guessed Channel Layout for Input Stream #0.1 : stereo
Input #0, dshow, from 'video=vMix Video YV12:audio=vMix Audio':
Duration: N/A, start: 414.079000, bitrate: 1536 kb/s
Stream #0:0: Video: rawvideo (YV12 / 0x32315659), yuv420p, 1280x720, 59.94 tbr, 10000k tbn, 59.94 tbc
Stream #0:1: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s
[tcp @ 060f8ac0] TCP Buffer has been set to 10560512 bytes
[tcp @ 0613f500] TCP Buffer has been set to 10560512 bytes
rtmp://live-api.facebook.com:80/rtmp/XXXXXX: Input/output error
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kgoodyer  
#6 Posted : Monday, May 14, 2018 10:04:03 AM(UTC)
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Very odd that I should get the same issue today, have been doing a 60 minute facebook show everyday for the past two years, and this is the first time things have failed - I am guessing a fecebook issue.

Code:
FFMPEG.Exited
Streaming
Stream #0:1: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s
rtmp://live-api.facebook.com:80/rtmp/1946557935368821?a=xxxxxxxxxxxxxxxxx: Input/output error

ffmpeg started on 2018-05-13 at 14:59:50
Report written to "C:\ProgramData\vMix\streaming\streaming 20180513-145950.log"
ffmpeg version 2.8.git Copyright (c) 2000-2015 the FFmpeg developers
  built with gcc 4.8.1 (rev2, Built by MinGW-W64 project)
  configuration: --enable-gpl --enable-version3 --enable-libx264 --enable-zlib --enable-libfaac --enable-nonfree --cpu=i686 --enable-nvenc
  libavutil      55.  2.100 / 55.  2.100
  libavcodec     57.  3.100 / 57.  3.100
  libavformat    57.  2.100 / 57.  2.100
  libavdevice    57.  0.100 / 57.  0.100
  libavfilter     6.  9.100 /  6.  9.100
  libswscale      4.  0.100 /  4.  0.100
  libswresample   2.  0.100 /  2.  0.100
  libpostproc    54.  0.100 / 54.  0.100
Guessed Channel Layout for  Input Stream #0.1 : stereo
Input #0, dshow, from 'video=vMix Video YV12:audio=vMix Audio':
  Duration: N/A, start: 195273.399000, bitrate: 1536 kb/s
    Stream #0:0: Video: rawvideo (YV12 / 0x32315659), yuv420p, 768x576, 25 tbr, 10000k tbn, 25 tbc
    Stream #0:1: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s
[tcp @ 00238760] TCP Buffer has been set to 998400 bytes
rtmp://live-api.facebook.com:80/rtmp/1946557935368821?a=xxxxxxxxxxxxxxxx: Input/output error
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thanks 1 user thanked kgoodyer for this useful post.
joaolucena on 5/14/2018(UTC)
joaolucena  
#7 Posted : Monday, May 14, 2018 10:21:48 AM(UTC)
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I have the same never seen "Stream has disconnected." "FFMEG.Exited", message, tried facebook "create live stream" browser generated stream key and used custom rtmp and a similar message. Can vMix look into please?
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admin  
#8 Posted : Monday, May 14, 2018 11:02:41 AM(UTC)
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It does look like the Facebook Live servers are down at the moment with errors of being unable to stream regardless of the encoder.
I suspect they may have an outage and will post an update if we know more (or if the issue resolves itself).

Regards,

Martin
vMix
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thanks 2 users thanked admin for this useful post.
sinc747 on 5/14/2018(UTC), avsoundguy on 5/14/2018(UTC)
jpoul  
#9 Posted : Monday, May 14, 2018 11:27:13 AM(UTC)
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I am having this issue as well. Looks like it just started today. Is there any work around?
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DWAM  
#10 Posted : Monday, May 14, 2018 12:13:18 PM(UTC)
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Quote:
Is there any work around?

Stream to a real streaming platform, FBLive is just a toy for selfie video
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melody  
#11 Posted : Monday, May 14, 2018 12:21:04 PM(UTC)
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hi admin

exactly the same problem here, the error started today.
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bbcdave  
#12 Posted : Monday, May 14, 2018 12:29:49 PM(UTC)
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We are having the same issue. Although I am able to stream on Facebook using the web interface. Are we sure this is a Facebook outage? I cannot find anything online that indicates an outage with Facebook.

Thanks
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AgentPete  
#13 Posted : Monday, May 14, 2018 12:40:53 PM(UTC)
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Me too, fwiw. Has to be a FB error.

---


FFMPEG.Exited
Streaming
Stream #0:1: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s
rtmp://live-api.facebook.com:80/rtmp/639512913055273?ds=1&a=AThsCeTXJDMjP689: Input/output error

ffmpeg started on 2018-05-13 at 17:44:44
Report written to "C:\ProgramData\vMix\streaming\streaming 20180513-174444.log"
ffmpeg version 2.8.git Copyright (c) 2000-2015 the FFmpeg developers
built with gcc 4.8.1 (rev2, Built by MinGW-W64 project)
configuration: --enable-gpl --enable-version3 --enable-libx264 --enable-zlib --enable-libfaac --enable-nonfree --cpu=i686 --enable-nvenc
libavutil 55. 2.100 / 55. 2.100
libavcodec 57. 3.100 / 57. 3.100
libavformat 57. 2.100 / 57. 2.100
libavdevice 57. 0.100 / 57. 0.100
libavfilter 6. 9.100 / 6. 9.100
libswscale 4. 0.100 / 4. 0.100
libswresample 2. 0.100 / 2. 0.100
libpostproc 54. 0.100 / 54. 0.100
Guessed Channel Layout for Input Stream #0.1 : stereo
Input #0, dshow, from 'video=vMix Video YV12:audio=vMix Audio':
Duration: N/A, start: 692.135000, bitrate: 1536 kb/s
Stream #0:0: Video: rawvideo (YV12 / 0x32315659), yuv420p, 1280x720, 25 tbr, 10000k tbn, 25 tbc
Stream #0:1: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s
[tcp @ 0dd89cc0] TCP Buffer has been set to 6571008 bytes
rtmp://live-api.facebook.com:80/rtmp/639512913055273?ds=1&a=AThsCeTXJDMjP689: Input/output error
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daysonfeliz  
#14 Posted : Monday, May 14, 2018 12:54:38 PM(UTC)
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Thank Goodness I found this thread.

I have been trying to stream for 2.5 hours with the SAME error. Seems to be a Facebook issue for sure.
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ngtech  
#15 Posted : Monday, May 14, 2018 1:04:28 PM(UTC)
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It seems like only some areas are affected
http://downdetector.com/status/facebook/map/
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rccgjhh  
#16 Posted : Monday, May 14, 2018 1:18:33 PM(UTC)
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I am also facing the same issue, is there any solution yet?
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ovinas  
#17 Posted : Monday, May 14, 2018 1:44:07 PM(UTC)
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You get what you pay for. Use professional CDNs or maybe for some reason YouTube. But stay far away from Facebook.
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AgentPete  
#18 Posted : Monday, May 14, 2018 2:13:47 PM(UTC)
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ovinas wrote:
You get what you pay for. Use professional CDNs or maybe for some reason YouTube. But stay far away from Facebook.


That may be true. But Facebook can bring a large audience to your show. No CDN can do that.

And not everyone can afford market rates for streaming.
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ovinas  
#19 Posted : Monday, May 14, 2018 2:27:44 PM(UTC)
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May bring a large audience if it works. These days it's more like plug and pray. And if it works will it work untill the end of your show? Better post a link to your CDN or YouTube stream.
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kgoodyer  
#20 Posted : Monday, May 14, 2018 2:32:21 PM(UTC)
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Well this seems to be a an ongoing issue, not sure where we should be reporting this too? I agree facebook is a great marketing tool, we broadcast on a host of public and private CDN's and even the expensive ones have their issues. It happens. Hopefully this will get fixed when everybody gets back to work on Monday and notices it.

Have a good weekend everybody.
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