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szxtcel  
#1 Posted : Saturday, July 1, 2017 4:28:25 AM(UTC)
szxtcel

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DeckLink Duo 2 unable to collect the signal 1080P,use win7 x64 or win10 x64,720P ok
szxtcel  
#2 Posted : Saturday, July 1, 2017 4:31:15 AM(UTC)
szxtcel

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The manufacturer does not return the goods.too bad
niemi  
#3 Posted : Friday, July 14, 2017 11:22:25 AM(UTC)
niemi

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Check that the drivers have been installed and that SDI 1-4 have been configured conrrectly in Blackmagic Desktop Video Setup.
DWAM  
#4 Posted : Friday, July 14, 2017 1:03:29 PM(UTC)
DWAM

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Check your cams are outputting 1080p correctly.
Decklink Duo 2 supports all resolutions up to 1080p50/60.

Your issue might also come from the converters, if you are using cheap hdmi 2 sdi converters.

Guillaume
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