Rank: Member
Groups: Registered
Joined: 11/4/2016(UTC) Posts: 11
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DeckLink Duo 2 unable to collect the signal 1080P,use win7 x64 or win10 x64,720P ok
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Rank: Member
Groups: Registered
Joined: 11/4/2016(UTC) Posts: 11
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The manufacturer does not return the goods.too bad
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Rank: Advanced Member
Groups: Registered
Joined: 2/16/2017(UTC) Posts: 178 Location: Denmark
Thanks: 27 times Was thanked: 18 time(s) in 15 post(s)
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Check that the drivers have been installed and that SDI 1-4 have been configured conrrectly in Blackmagic Desktop Video Setup.
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Rank: Advanced Member
Groups: Registered
Joined: 3/20/2014(UTC) Posts: 2,721 Location: Bordeaux, France Thanks: 243 times Was thanked: 794 time(s) in 589 post(s)
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Check your cams are outputting 1080p correctly. Decklink Duo 2 supports all resolutions up to 1080p50/60.
Your issue might also come from the converters, if you are using cheap hdmi 2 sdi converters.
Guillaume
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