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Rille		#21 Posted : Thursday, November 10, 2016 1:14:19 PM(UTC)
Rank: Member Groups: Registered Joined: 11/10/2016(UTC) Posts: 14 Location: sweden Thanks: 1 times		Advanced Micro Devices, Inc. driver update for AMD Radeon (TM) R9 390 Series. this update from microsoft is the problem. i have stop microsoft update. for go around the problem.
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stevespaw		#22 Posted : Friday, November 11, 2016 10:36:04 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 3/12/2015(UTC) Posts: 482 Location: Kansas City, MO USA Thanks: 151 times Was thanked: 75 time(s) in 57 post(s)		sinc747 wrote: @stevespaw Could not d/l driver from your link. Apparently AMD won't allow a direct link to the d/l. Can you link to the info page for that driver? - Tom Thanks Tom for the heads up, you are right, the direct link does not work, I was just trying to save everyone a step. The second link has all of the downloads for the working version. AMD page: http://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Crimson-Edition-16.8.3-Release-Notes.aspx Steve
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Rille		#23 Posted : Sunday, November 13, 2016 5:36:14 PM(UTC)
Rank: Member Groups: Registered Joined: 11/10/2016(UTC) Posts: 14 Location: sweden Thanks: 1 times		Then is this problem whit AMD grafik card gona be fixed i fink it was a little problem maybe i have to buy a nvidia card just for running Vmix. Sad user.
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vmixsupport		#24 Posted : Tuesday, December 6, 2016 3:29:22 AM(UTC)
Rank: Staff Groups: Registered, Administrators Joined: 12/13/2012(UTC) Posts: 224 Location: Gold Coast, Australia Thanks: 5 times Was thanked: 152 time(s) in 67 post(s)		It appears the latest drivers may have fixed the issue. I've been testing 16.10.3 and 16.11.5 with no more lockups. Can anyone else confirm?
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AndrewZarian		#25 Posted : Tuesday, December 6, 2016 12:24:50 PM(UTC)
Rank: Member Groups: Registered Joined: 10/31/2016(UTC) Posts: 25 Location: New York Thanks: 1 times Was thanked: 2 time(s) in 2 post(s)		vmixsupport wrote: It appears the latest drivers may have fixed the issue. I've been testing 16.10.3 and 16.11.5 with no more lockups. Can anyone else confirm? What version of vMix did you test on? I will test ASAP
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1 user thanked AndrewZarian for this useful post.		icebug on 12/11/2016(UTC)
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AndrewZarian		#26 Posted : Tuesday, December 6, 2016 12:37:44 PM(UTC)
Rank: Member Groups: Registered Joined: 10/31/2016(UTC) Posts: 25 Location: New York Thanks: 1 times Was thanked: 2 time(s) in 2 post(s)		Just tried it and it still locked up. what process did you use to install the new driver. Did you delete the previous version before installing?
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admin		#27 Posted : Tuesday, December 6, 2016 12:57:48 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,211 Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)		Unfortunately it was a false alarm, we will need to chase this up with AMD again. Sorry about that.
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1 user thanked admin for this useful post.		icebug on 12/11/2016(UTC)
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icebug		#28 Posted : Sunday, December 11, 2016 12:48:12 AM(UTC)
Rank: Newbie Groups: Registered Joined: 9/27/2016(UTC) Posts: 1 Thanks: 2 times		With VMix being a secondary activity for the computer that I intend to use I have just stopped using VMix until a fix has been presented. I am really hoping that something can be done about this since VMix is the only application with this issue, as stated above in the thread. Just wanted to add to the "me toos" in hopes that we can get a fix.
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admin		#29 Posted : Sunday, December 11, 2016 2:29:13 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,211 Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)		A workaround has been added to the latest 18 update (18.0.0.58). It's not a fix as such, but it should get vMix up and running until AMD releases a driver fix. The down side of this workaround is slightly reduced quality on the Fullscreen outputs but this has no impact on the quality of the stream or recording. Regards, Martin vMix
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1 user thanked admin for this useful post.		AndrewZarian on 12/13/2016(UTC)
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AndrewZarian		#30 Posted : Tuesday, December 13, 2016 12:15:00 PM(UTC)
Rank: Member Groups: Registered Joined: 10/31/2016(UTC) Posts: 25 Location: New York Thanks: 1 times Was thanked: 2 time(s) in 2 post(s)		admin wrote: A workaround has been added to the latest 18 update (18.0.0.58). It's not a fix as such, but it should get vMix up and running until AMD releases a driver fix. The down side of this workaround is slightly reduced quality on the Fullscreen outputs but this has no impact on the quality of the stream or recording. Regards, Martin vMix Thank you Martin for the update please keep us posted :)
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AndrewZarian		#31 Posted : Saturday, January 7, 2017 1:35:57 PM(UTC)
Rank: Member Groups: Registered Joined: 10/31/2016(UTC) Posts: 25 Location: New York Thanks: 1 times Was thanked: 2 time(s) in 2 post(s)		AndrewZarian wrote: admin wrote: A workaround has been added to the latest 18 update (18.0.0.58). It's not a fix as such, but it should get vMix up and running until AMD releases a driver fix. The down side of this workaround is slightly reduced quality on the Fullscreen outputs but this has no impact on the quality of the stream or recording. Regards, Martin vMix Thank you Martin for the update please keep us posted :) Any updates :)
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gt351		#32 Posted : Tuesday, January 10, 2017 8:15:03 PM(UTC)
Rank: Newbie Groups: Registered Joined: 1/1/2016(UTC) Posts: 7 Location: Gold Coast		Rille wrote: Advanced Micro Devices, Inc. driver update for AMD Radeon (TM) R9 390 Series. this update from microsoft is the problem. i have stop microsoft update. for go around the problem. yes i confirm this is a issue, use the older driver, until AMD correct the latest driver
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AndrewZarian		#33 Posted : Friday, February 10, 2017 3:59:33 PM(UTC)
Rank: Member Groups: Registered Joined: 10/31/2016(UTC) Posts: 25 Location: New York Thanks: 1 times Was thanked: 2 time(s) in 2 post(s)		Hi everyone. Wanted to see if there was an update to this thanks!
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admin		#34 Posted : Friday, February 10, 2017 10:16:39 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,211 Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)		AMD still haven't fixed the bug, however the latest vMix updates all work fine with AMD now, albeit at slightly lower quality, due to a workaround we added.
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