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Rille  
#21 Posted : Thursday, November 10, 2016 1:14:19 PM(UTC)
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Advanced Micro Devices, Inc. driver update for AMD Radeon (TM) R9 390 Series.

this update from microsoft is the problem. i have stop microsoft update. for go around the problem.
stevespaw  
#22 Posted : Friday, November 11, 2016 10:36:04 AM(UTC)
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sinc747 wrote:
@stevespaw

Could not d/l driver from your link. Apparently AMD won't allow a direct link to the d/l. Can you link to the info page for that driver?

- Tom


Thanks Tom for the heads up, you are right, the direct link does not work, I was just trying to save everyone a step.
The second link has all of the downloads for the working version.


AMD page:

http://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Crimson-Edition-16.8.3-Release-Notes.aspx


Steve
Rille  
#23 Posted : Sunday, November 13, 2016 5:36:14 PM(UTC)
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Then is this problem whit AMD grafik card gona be fixed i fink it was a little problem maybe i have to buy a nvidia card just for running Vmix. Sad user.
vmixsupport  
#24 Posted : Tuesday, December 6, 2016 3:29:22 AM(UTC)
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It appears the latest drivers may have fixed the issue. I've been testing 16.10.3 and 16.11.5 with no more lockups. Can anyone else confirm?
AndrewZarian  
#25 Posted : Tuesday, December 6, 2016 12:24:50 PM(UTC)
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vmixsupport wrote:
It appears the latest drivers may have fixed the issue. I've been testing 16.10.3 and 16.11.5 with no more lockups. Can anyone else confirm?



What version of vMix did you test on? I will test ASAP
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icebug on 12/11/2016(UTC)
AndrewZarian  
#26 Posted : Tuesday, December 6, 2016 12:37:44 PM(UTC)
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Just tried it and it still locked up. what process did you use to install the new driver. Did you delete the previous version before installing?
admin  
#27 Posted : Tuesday, December 6, 2016 12:57:48 PM(UTC)
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Unfortunately it was a false alarm, we will need to chase this up with AMD again. Sorry about that.
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icebug on 12/11/2016(UTC)
icebug  
#28 Posted : Sunday, December 11, 2016 12:48:12 AM(UTC)
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With VMix being a secondary activity for the computer that I intend to use I have just stopped using VMix until a fix has been presented. I am really hoping that something can be done about this since VMix is the only application with this issue, as stated above in the thread. Just wanted to add to the "me toos" in hopes that we can get a fix.
admin  
#29 Posted : Sunday, December 11, 2016 2:29:13 AM(UTC)
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A workaround has been added to the latest 18 update (18.0.0.58).
It's not a fix as such, but it should get vMix up and running until AMD releases a driver fix.

The down side of this workaround is slightly reduced quality on the Fullscreen outputs
but this has no impact on the quality of the stream or recording.

Regards,

Martin
vMix
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AndrewZarian on 12/13/2016(UTC)
AndrewZarian  
#30 Posted : Tuesday, December 13, 2016 12:15:00 PM(UTC)
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admin wrote:
A workaround has been added to the latest 18 update (18.0.0.58).
It's not a fix as such, but it should get vMix up and running until AMD releases a driver fix.

The down side of this workaround is slightly reduced quality on the Fullscreen outputs
but this has no impact on the quality of the stream or recording.

Regards,

Martin
vMix


Thank you Martin for the update please keep us posted :)
AndrewZarian  
#31 Posted : Saturday, January 7, 2017 1:35:57 PM(UTC)
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AndrewZarian wrote:
admin wrote:
A workaround has been added to the latest 18 update (18.0.0.58).
It's not a fix as such, but it should get vMix up and running until AMD releases a driver fix.

The down side of this workaround is slightly reduced quality on the Fullscreen outputs
but this has no impact on the quality of the stream or recording.

Regards,

Martin
vMix


Thank you Martin for the update please keep us posted :)


Any updates :)
gt351  
#32 Posted : Tuesday, January 10, 2017 8:15:03 PM(UTC)
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Rille wrote:
Advanced Micro Devices, Inc. driver update for AMD Radeon (TM) R9 390 Series.

this update from microsoft is the problem. i have stop microsoft update. for go around the problem.


yes i confirm this is a issue, use the older driver, until AMD correct the latest driver
AndrewZarian  
#33 Posted : Friday, February 10, 2017 3:59:33 PM(UTC)
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Hi everyone. Wanted to see if there was an update to this

thanks!
admin  
#34 Posted : Friday, February 10, 2017 10:16:39 PM(UTC)
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AMD still haven't fixed the bug, however the latest vMix updates all work fine with AMD now, albeit at slightly lower quality, due to a workaround we added.
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