logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
"vMix has stopped working"
Options
Go to last post Go to first unread
Previous Topic Next Topic
wwdv  
#1 Posted : Monday, October 31, 2016 3:24:45 PM(UTC)
wwdv

Rank: Advanced Member

Groups: Registered
Joined: 10/30/2013(UTC)
Posts: 290
Location: The Netherlands

Thanks: 6 times
Was thanked: 21 time(s) in 15 post(s)
I updated to vMix 17.0.0.112 yesterday.

Today vMix has crashed for the first time in months.

The event log shows:

Application: VMIX.EXE Framework Version: v4.0.30319 Description:
The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 77531FFE

What can be the cause?
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
admin  
#2 Posted : Monday, October 31, 2016 7:06:22 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,228
Man
Location: Gold Coast, Australia

Was thanked: 4332 time(s) in 1528 post(s)
Hi,

The first clue is with the framework version (v4.x) in the error message.
vMix should never run under v4.0 (it requires .NET 3.5/2.0) so I am a bit stumped as to why it is running under v4.
The only way I can think of is either the program has been modified somehow or a custom config file forcing it to use v4 has been put in the installation folder.

To rule these out, delete the vMix folder in program files and download and install directly from our web site:
http://www.vmix.com/software/download.aspx

If you still get stuck, drop us an email as we will need to schedule a TeamViewer session to sort it out.

Regards,

Martin
vMix
Back to top
WWW BLOG
wwdv  
#3 Posted : Tuesday, November 1, 2016 1:09:39 PM(UTC)
wwdv

Rank: Advanced Member

Groups: Registered
Joined: 10/30/2013(UTC)
Posts: 290
Location: The Netherlands

Thanks: 6 times
Was thanked: 21 time(s) in 15 post(s)
Dotnet 3.5 was damaged, it was turned off in program options and couldn't be turned on.

I have reïnstalled Windows.
Back to top
Users browsing this topic
Guest
Similar Topics
"Vmix has stopped working" (General Discussion)
by illingn 1/23/2013 9:34:03 AM(UTC)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.131 seconds.