Audio level indicator on magewell card xi400de-sdi wrong Options  Watch this topic  Print this topic » Normal Threaded

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jmpaoli		#1 Posted : Wednesday, November 5, 2014 4:39:27 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/30/2013(UTC) Posts: 59 Location: France Thanks: 1 times Was thanked: 5 time(s) in 5 post(s)		I have a trouble with a magewell card xi 400de-sdi4 SDI inputs. Each embeded sdi audio channel input works, but level indicator is not working properly and the master is also false. For example on input 3 and 4 the right level is at top level all the time, and the level of left channel are at medium range even without signal. I have the last vmix, the last firmware of card and the last driver provided by magewell support. I have not the problem with decklink quad card. Any ideas to solve problem ?
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Ash		#2 Posted : Thursday, November 6, 2014 9:50:25 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/19/2013(UTC) Posts: 127 Location: Hobart Tasmania Australia Thanks: 13 times Was thanked: 11 time(s) in 8 post(s)		Hi jmpaoli Just got mine XI400DE-SDI and also sorting out the audio. At the moment I import the audio as an input for each camera. Otherwise no audio in vMix but I guess early days. Any one else have a setup that they can share? Cheers Ash PS also getting incorrect level indicator jmpaoli wrote: I have a trouble with a magewell card xi 400de-sdi4 SDI inputs. Each embeded sdi audio channel input works, but level indicator is not working properly and the master is also false. For example on input 3 and 4 the right level is at top level all the time, and the level of left channel are at medium range even without signal. I have the last vmix, the last firmware of card and the last driver provided by magewell support. I have not the problem with decklink quad card. Any ideas to solve problem ?
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jmpaoli		#3 Posted : Friday, November 7, 2014 4:02:13 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/30/2013(UTC) Posts: 59 Location: France Thanks: 1 times Was thanked: 5 time(s) in 5 post(s)		It's not a vmix problem, i have the same audiolevel indicator issue in windows 7 sound control panel ! We investigate...
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Ash		#4 Posted : Saturday, November 8, 2014 2:43:33 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/19/2013(UTC) Posts: 127 Location: Hobart Tasmania Australia Thanks: 13 times Was thanked: 11 time(s) in 8 post(s)		Hi Messaged support@magewell.net and received updated install. Fixed audio problem with levels indicator. Ash jmpaoli wrote: It's not a vmix problem, i have the same audiolevel indicator issue in windows 7 sound control panel ! We investigate...
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jmpaoli		#5 Posted : Saturday, November 8, 2014 4:09:57 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/30/2013(UTC) Posts: 59 Location: France Thanks: 1 times Was thanked: 5 time(s) in 5 post(s)		Me too i received new driver but same problem :( what version you have ?
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Ash		#6 Posted : Saturday, November 8, 2014 4:40:21 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/19/2013(UTC) Posts: 127 Location: Hobart Tasmania Australia Thanks: 13 times Was thanked: 11 time(s) in 8 post(s)		jmpaoli wrote: Me too i received new driver but same problem :( what version you have ? Ash attached the following image(s): SDI Card Audio Driver.png (20kb) downloaded 0 time(s). You cannot view/download attachments. Try to login or register.
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jmpaoli		#7 Posted : Saturday, November 8, 2014 7:12:19 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/30/2013(UTC) Posts: 59 Location: France Thanks: 1 times Was thanked: 5 time(s) in 5 post(s)		You have a better support ! in two days late i received the .868 ! can you give me a link or send it to jeanmichel@novasud.com thanks
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Ash		#8 Posted : Saturday, November 8, 2014 4:15:21 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/19/2013(UTC) Posts: 127 Location: Hobart Tasmania Australia Thanks: 13 times Was thanked: 11 time(s) in 8 post(s)		Hi This is the link I received for the update install. http://61.155.106.24/dow...XI400DE_SDI.20141024.rar Have also sent u copy of email with AMCAP.exe as attachment which I also received from Magewell support. Regards Ash jmpaoli wrote: You have a better support ! in two days late i received the .868 ! can you give me a link or send it to jeanmichel@novasud.com thanks
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jmpaoli		#9 Posted : Saturday, November 8, 2014 5:20:47 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/30/2013(UTC) Posts: 59 Location: France Thanks: 1 times Was thanked: 5 time(s) in 5 post(s)		Many Thanks Ash, i test that monday morning Best regards Jean Michel
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ask		#10 Posted : Saturday, November 8, 2014 11:18:33 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 10/13/2012(UTC) Posts: 1,162 Location: Melbourne Thanks: 220 times Was thanked: 199 time(s) in 181 post(s)		Ash, where did you end up sourcing the Magewell cards?
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Ash		#11 Posted : Sunday, November 9, 2014 5:49:16 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/19/2013(UTC) Posts: 127 Location: Hobart Tasmania Australia Thanks: 13 times Was thanked: 11 time(s) in 8 post(s)		Hello Ask Directly from Magewell at sales@magewell.com ask wrote: Ash, where did you end up sourcing the Magewell cards?
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jmpaoli		#12 Posted : Tuesday, November 11, 2014 11:31:33 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/30/2013(UTC) Posts: 59 Location: France Thanks: 1 times Was thanked: 5 time(s) in 5 post(s)		Thanks Ash, Magewell card works well with this driver Best regards Jean Michel
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pinkimp		#13 Posted : Friday, December 19, 2014 7:49:59 PM(UTC)
Rank: Member Groups: Registered Joined: 1/26/2014(UTC) Posts: 27 Thanks: 1 times Was thanked: 5 time(s) in 5 post(s)		Ash wrote: Hi This is the link I received for the update install. http://61.155.106.24/dow...XI400DE_SDI.20141024.rar Have also sent u copy of email with AMCAP.exe as attachment which I also received from Magewell support. Regards Ash jmpaoli wrote: You have a better support ! in two days late i received the .868 ! can you give me a link or send it to jeanmichel@novasud.com thanks Hi, Any chance I could get a copy of the AMCAP.exe please?
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jmpaoli		#14 Posted : Saturday, December 20, 2014 3:42:13 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/30/2013(UTC) Posts: 59 Location: France Thanks: 1 times Was thanked: 5 time(s) in 5 post(s)		yes here http://noeld.com/programs.asp?cat=video
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