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jmpaoli  
#1 Posted : Wednesday, November 5, 2014 4:39:27 AM(UTC)
jmpaoli

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I have a trouble with a magewell card xi 400de-sdi4 SDI inputs.
Each embeded sdi audio channel input works, but level indicator is not working properly and the master is also false.
For example on input 3 and 4 the right level is at top level all the time, and the level of left channel are at medium range even without signal.
I have the last vmix, the last firmware of card and the last driver provided by magewell support. I have not the problem with decklink quad card.

Any ideas to solve problem ?
Ash  
#2 Posted : Thursday, November 6, 2014 9:50:25 PM(UTC)
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Hi jmpaoli

Just got mine XI400DE-SDI and also sorting out the audio.

At the moment I import the audio as an input for each camera. Otherwise no audio in vMix but I guess early days.

Any one else have a setup that they can share?

Cheers
Ash

PS also getting incorrect level indicator



jmpaoli wrote:
I have a trouble with a magewell card xi 400de-sdi4 SDI inputs.
Each embeded sdi audio channel input works, but level indicator is not working properly and the master is also false.
For example on input 3 and 4 the right level is at top level all the time, and the level of left channel are at medium range even without signal.
I have the last vmix, the last firmware of card and the last driver provided by magewell support. I have not the problem with decklink quad card.

Any ideas to solve problem ?

jmpaoli  
#3 Posted : Friday, November 7, 2014 4:02:13 AM(UTC)
jmpaoli

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It's not a vmix problem, i have the same audiolevel indicator issue in windows 7 sound control panel !

We investigate...
Ash  
#4 Posted : Saturday, November 8, 2014 2:43:33 AM(UTC)
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Hi

Messaged support@magewell.net and received updated install.

Fixed audio problem with levels indicator.

Ash



jmpaoli wrote:
It's not a vmix problem, i have the same audiolevel indicator issue in windows 7 sound control panel !

We investigate...

jmpaoli  
#5 Posted : Saturday, November 8, 2014 4:09:57 AM(UTC)
jmpaoli

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Me too i received new driver but same problem :( what version you have ?
Ash  
#6 Posted : Saturday, November 8, 2014 4:40:21 AM(UTC)
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jmpaoli wrote:
Me too i received new driver but same problem :( what version you have ?



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jmpaoli  
#7 Posted : Saturday, November 8, 2014 7:12:19 AM(UTC)
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You have a better support ! in two days late i received the .868 ! can you give me a link or send it to jeanmichel@novasud.com thanks
Ash  
#8 Posted : Saturday, November 8, 2014 4:15:21 PM(UTC)
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Hi

This is the link I received for the update install.

http://61.155.106.24/dow...XI400DE_SDI.20141024.rar

Have also sent u copy of email with AMCAP.exe as attachment which I also received from Magewell support.

Regards
Ash


jmpaoli wrote:
You have a better support ! in two days late i received the .868 ! can you give me a link or send it to jeanmichel@novasud.com thanks

jmpaoli  
#9 Posted : Saturday, November 8, 2014 5:20:47 PM(UTC)
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Many Thanks Ash, i test that monday morning

Best regards

Jean Michel
ask  
#10 Posted : Saturday, November 8, 2014 11:18:33 PM(UTC)
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Ash, where did you end up sourcing the Magewell cards?
Ash  
#11 Posted : Sunday, November 9, 2014 5:49:16 PM(UTC)
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Hello Ask

Directly from Magewell at sales@magewell.com


ask wrote:
Ash, where did you end up sourcing the Magewell cards?

jmpaoli  
#12 Posted : Tuesday, November 11, 2014 11:31:33 AM(UTC)
jmpaoli

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Thanks Ash,


Magewell card works well with this driver

Best regards

Jean Michel
pinkimp  
#13 Posted : Friday, December 19, 2014 7:49:59 PM(UTC)
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Ash wrote:
Hi

This is the link I received for the update install.

http://61.155.106.24/dow...XI400DE_SDI.20141024.rar

Have also sent u copy of email with AMCAP.exe as attachment which I also received from Magewell support.

Regards
Ash


jmpaoli wrote:
You have a better support ! in two days late i received the .868 ! can you give me a link or send it to jeanmichel@novasud.com thanks



Hi,

Any chance I could get a copy of the AMCAP.exe please?
jmpaoli  
#14 Posted : Saturday, December 20, 2014 3:42:13 AM(UTC)
jmpaoli

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