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Vmix freezes after 3 to 4 minutes
Rank: Newbie
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Joined: 8/31/2014(UTC) Posts: 4 Location: Northern California
Thanks: 2 times
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Hello
First post, newbie to Vmix and streaming so forgive if questions are basic.
My system specs:
Intel i7-4770 @ 3.4ghz Windows 8.1 64 bit 8gb RAM Nvidia GeForce GT635 w/2gb memory
Capture device - Blackmagic intensity pro
Running latest vMix (13.0.0.142)
Installed flash media live encoder (FMLE) 3.2
I've installed all the latest drivers for graphic and capture card
My issue:
Scenario - I open vMix preset with Blackmagic (camera) as input one and a preproduced video as input 2. I click "stream".
Then I open FMLE. All looks good up to this point
After a few minutes of streaming, the "camera" input locks up. I close vMix and computer blue screens on me (bsod).
Happens consistently and every time.
Any suggestions would be greatly appreciated.
Cheers, Jeff
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Rank: Advanced Member
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Joined: 3/7/2012(UTC) Posts: 2,636 Location: Canada Thanks: 33 times Was thanked: 506 time(s) in 475 post(s)
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@ anderson
You may have to "isolate" the problem through a process of elimination, but it sounds like a capture card conflict somewhere. What are all your settings in the chain (inputs through to intensity pro settings, vMix settings and FMLE settings)? Was this found in preliminary testing or a relatively new "issue" in your streaming experience? (any hardware or software additions since you last streamed etc.) Are there any error messages or can you look at the log file? How does vMix behave without streaming? With just video input? With just camera input? Can you stream anything (videos or a web cam) from vMix for more than a few minutes? When you say "the 'camera' input locks up" what does that mean? Is vMix operational otherwise? Have you tried to "reset" the input prior to shutting down? Have you monitored your CPU cores and memory with Task Manager? Is one or more cores maxing out?
I know it can be very frustrating when things don't work as they should, and your specs look pretty good but something is not keeping up somewhere in the chain, so the more info you can relay, the better able the community will be at helping you solve your issue.
Ice
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1 user thanked IceStream for this useful post.
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Rank: Administration
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Joined: 1/13/2010(UTC) Posts: 5,208 Location: Gold Coast, Australia Was thanked: 4288 time(s) in 1520 post(s)
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One thing to keep in mind, blue screen errors can only be caused by either faulty drivers or faulty hardware. This means the intensity card may be faulty or not compatible with your system unfortunately. Try updating to the latest intensity pro drivers, if that doesn't work try installing it into a different slot on the motherboard. There is also a smaller chance of faulty memory. This is harder to diagnose, but it usually results in "random" behaviour such as random blue screen errors or unexplainable error messages in vMix. http://windows.microsoft...roblems-on-your-computer
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1 user thanked admin for this useful post.
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Rank: Newbie
Groups: Registered
Joined: 8/31/2014(UTC) Posts: 4 Location: Northern California
Thanks: 2 times
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Thanks for the response. When the system gives me a BSOD, I get the message PFN_LIST_CORRUPT
Here's my settings as best as I can provide:
First, in the BLACKMAGIC DESIGN CONTROL PANEL - Set Output: HDMI & composite & s-video Set input: Composite Video (y in) & analog RCA audio (I am running a composite SD signal) Set default video standard as: NTSC (I'm in the states) Select output processing: off Select input processing: off
Next, FMLE - Preset: Medium bandwidth (300kbps) - VP6 Video and Audio boxes ticked VIDEO Device: Blackmagic WDM capture Format: VP6 Frame rate: 30 Input size: 720 x 480 (maintain aspect ratio) Bit Rate: 200 kbps Output size 320 x 240
AUDIO Device: vMix audio Format: Mp3 Channels: mono Sample rate: 22050 hz Bit rate: 48 kbps
-Total video 1 + audio bit rate: 248 kbps -Total bandwidth required to stream: 248 kbps
PANEL OPTIONS Panel options: output FMS URL: (from Ustream account) Backup url: none Stream: (From Ustream account) Device: vMix Audio Format: Mp3 Channels: ====================================
VMIX SETTINGS-
Not sure specifically what vMix settings would be most helpful for you to look at. I'll start with "settings" in upper right of GUI.
Display - Theme: charcoal8 Master frame rate: NTSC 29.7p Output size: 640 x 480
Output screen: 2 Output position: all zeros Preview size: auto Input size: 208 x 156 Rows: 1
Outputs: Output............Output -all checked-
Options: Language: english Start in advance mode Start maximised Display confirmation for record, external, stream, and multi view buttons Automatically pause preview input after transition Quick play transition: fade Quick play duration: 500 ms
Performance: Preview skip: 0 Application priority: Normal Output format: UYVY Video renderer: VMR9
Enable direct 3D9Ex
Decoders: MPEG 2 video: auto MPEG audio: auto x264 video: auto Direct show filters: Blocked filter list
External output: vMix Video Device (checked) External recorder (not checked) Frame rate: NTSC 29.97 Output size: 720 x 480 Device, port, audio device: greyed out
Audio delay: 0
Audio - Master sample rate:48000 Master bit rate: 16 bit PCM (x)automatically mix audio (x)show master audio meter in main window (x)show audio meter next to inputs (x)fade to black includes audio
Default input audio delay:0
Audio outputs - Master output: default windows playback device Headphones: default windows playback device
A: none B: none
Default bus for now inputs: master Web- (x) enabled Port: 8088
-STREAMING SETTINGS-
Profile: default Destination: custom RTMPserver URL: (correct from ustream) Stream key: correct from ustream)
Input size: 720 x 480 Frame rate: 29.97
Quality: H264 480p 950 kbps MP3 96 kbps
=======================================================
Hopefully this is enough information to be helpful in finding a solution (perhaps too much info).
vMix will still lock up without streaming but it takes a little longer. This is a new computer and setup - issue has been there since the beginning. I appears just the "camera" (blackmagic) input is the only one with problems. Source video (MP4) with title overlays, etc - no problems. I cannot stream for more than just a few minutes. When I said the camera input locks up - in other words, in the output window, it acts like a freeze frame (like it captured one frame of video) and then will not work. Closing vMix at this point send me to the beloved blue screen of death (with the error PFN_LIST_CORRUPT. Not sure how to reset input prior to shutting down. I have not monitored CPU cores/memory but will try that next.
Sorry for the lengthy post. I've been a video producer for nearly 30 years but have not worked with streaming video until this project. Nothing like being an old newbie. Any help is certainly appreciated.
Best, Jeff
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,208 Location: Gold Coast, Australia Was thanked: 4288 time(s) in 1520 post(s)
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Hi Jeff,
Can you try streaming with vMix without the intensity pro plugged in and report if you still have the same issue? If it runs fine then it is likely the card is faulty or not compatible with that particular system.
Regards,
Martin vMix
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Rank: Newbie
Groups: Registered
Joined: 8/31/2014(UTC) Posts: 4 Location: Northern California
Thanks: 2 times
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Thanks Martin for the suggestion. I will give that a try.
Regards, Jeff
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Rank: Newbie
Groups: Registered
Joined: 8/31/2014(UTC) Posts: 4 Location: Northern California
Thanks: 2 times
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Well I uninstalled the Blackmagic Intensity Pro card, dropped a few short videos into vMix, streamed it for a few minutes...no issues. So obviously there's an issue with the capture card drivers or perhaps the card itself. Unfortunately I purchased it nearly 2 months ago so likely I won't be able to return it if needed. I'll reinstall the card and see if that works.
Best, Jeff
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Rank: Advanced Member
Groups: Registered
Joined: 12/27/2012(UTC) Posts: 5,217 Location: Belgium Thanks: 291 times Was thanked: 955 time(s) in 790 post(s)
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Maybe not applicable here but check out the cable to the card from the camera too. Had an issue myself recently to a point I also thought the card was fried or even the camera itself. Turned out to be a cable extention connector.
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