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Gigabrain  
#1 Posted : Tuesday, April 15, 2025 3:48:26 AM(UTC)
Gigabrain

Rank: Newbie

Groups: Registered
Joined: 4/15/2025(UTC)
Posts: 1
United States

Hey y'all,
I have recently been having issues with my vMix and computer. My vMix crashed right before a show today. I went into event viewer -> Windows logs -> application logs. I see the application crashing event for vMix.

It reads:



Faulting application name: vMix64.exe, version: 27.0.0.69, time stamp: 0x65cadaa3
Faulting module name: avcodec-58.dll, version: 58.35.100.0, time stamp: 0x6062a71a
Exception code: 0xc0000005
Fault offset: 0x000000000025d949
Faulting process id: 0x0x466C
Faulting application start time: 0x0x1DBAD5575538ED1
Faulting application path: C:\Program Files (x86)\vMix\vMix64.exe
Faulting module path: C:\ProgramData\vMix\vc\x64\avcodec-58.dll
Report Id: ee9983e8-2119-4b5c-8009-d89dc7296a44
Faulting package full name:
Faulting package-relative application ID:




I'm not technically savvy enough and haven't found great resources that point me in the right direction towards the potential problem. Any guidance or assistance is appreciated.
admin  
#2 Posted : Tuesday, April 15, 2025 12:07:30 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,196
Man
Location: Gold Coast, Australia

Was thanked: 4446 time(s) in 1556 post(s)
Hi,

Unfortunately in most cases this specific error is due to a fault in some Intel 13th and 14th gen processors.
So my guess is you have a 13xxxk or 14xxxk processor installed?

If so the only fix is to get the CPU replaced under warranty.

Regards,

Martin
vMix
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