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JosefinaF  
#1 Posted : Wednesday, July 17, 2024 1:29:23 PM(UTC)
JosefinaF

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Hi there!

I'm getting choppy audio sometimes when I add some inputs like videos, the image is fine but the audio starts to get really choppy on external mode and it stutters. Once this problem starts I have to close vmix and open it again.. the thing is that it happens during livestreaming on a tv channel and I have to close that to sort it out. I also record it and when I listen to the recording the audio is fine.

I couldn't find a solution or an explanation as to why it happens, could it be an audio or video driver on the computer that needs to be updated? Or the graphic card? Has anyone had a similar problem?

Thanks!
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dmwkr  
#2 Posted : Wednesday, July 17, 2024 5:50:59 PM(UTC)
dmwkr

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Does "external mode" mean external output? If so, make sure that you are configuring the audio bus ONLY in the External Output Settings, and NOT in the Audio Outputs Settings as well. So, if you are sending the Master bus to external output, set the Master in Audio Output settings to "Enabled", and not your output device.
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thanks 1 user thanked dmwkr for this useful post.
JosefinaF on 7/18/2024(UTC)
JosefinaF  
#3 Posted : Thursday, July 18, 2024 12:25:27 AM(UTC)
JosefinaF

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Hi, thanks for your answer!

Yes, sorry, I meant external output. It also happened when I tried to make a vmix call.

I'll try that, thank you!
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