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mmorlan62  
#1 Posted : 12 years ago
mmorlan62

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I'm pleased to have bought vMix for our ongoing webcast production. Thanks!

I was confused by the wording of the registration emails and the vMix About dialogue. I need to confirm I do, indeed, have a fully functioning, non-expiring copy of vMix HD.

The email reads "Expiry Date: 19 February 2113."

My vMix About dialogue reads "Expiry Date: 18 February 2113."

That's a bit startling since I just entered the new reg key.

Thanks,

Michael
admin  
#2 Posted : 12 years ago
admin

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Purchased keys are set to expire 100 years in the future (2113)

Regards,

Martin
vMix
mmorlan62  
#3 Posted : 12 years ago
mmorlan62

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Oh! Ha ha. Might help to actually READ the date.

So, I can't pass this on to my great-grandchildren?

Damn. And I expected it to become an heirloom.

:)

Michael
IceStream  
#4 Posted : 12 years ago
IceStream

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Hi Martin,
Had to do a clean install of windows 7, now registration key not accepted and needs to be activated because of "new hardware" (not new, just formated) but my e-mail is not recognized by the re-activation login??? I had put in the wrong one a couple times... Is there a time-out or wait period before trying again?
It's frustrating enough having to re-install all my programs. Just wondering what the process is from here.

Thanks
admin  
#5 Posted : 12 years ago
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,206
Man
Location: Gold Coast, Australia

Was thanked: 4471 time(s) in 1560 post(s)
If you are having trouble with the activation page, email your key to info@vmix.com.au and I can report back what email address should be used.

Regards,

Martin
vMix
IceStream  
#6 Posted : 12 years ago
IceStream

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Thanks Martin, got it figured out...
Paypal email account forwards to the address I used and thus my confusion and error.

Ice
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