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just bought vMix! Reg key confusion.
Rank: Advanced Member
Groups: Registered
Joined: 1/23/2013(UTC) Posts: 65 Thanks: 3 times Was thanked: 7 time(s) in 5 post(s)
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I'm pleased to have bought vMix for our ongoing webcast production. Thanks!
I was confused by the wording of the registration emails and the vMix About dialogue. I need to confirm I do, indeed, have a fully functioning, non-expiring copy of vMix HD.
The email reads "Expiry Date: 19 February 2113."
My vMix About dialogue reads "Expiry Date: 18 February 2113."
That's a bit startling since I just entered the new reg key.
Thanks,
Michael
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,228 Location: Gold Coast, Australia Was thanked: 4332 time(s) in 1528 post(s)
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Purchased keys are set to expire 100 years in the future (2113)
Regards,
Martin vMix
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Rank: Advanced Member
Groups: Registered
Joined: 1/23/2013(UTC) Posts: 65 Thanks: 3 times Was thanked: 7 time(s) in 5 post(s)
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Oh! Ha ha. Might help to actually READ the date.
So, I can't pass this on to my great-grandchildren?
Damn. And I expected it to become an heirloom.
:)
Michael
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Rank: Advanced Member
Groups: Registered
Joined: 3/7/2012(UTC) Posts: 2,642 Location: Canada Thanks: 33 times Was thanked: 506 time(s) in 475 post(s)
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Hi Martin, Had to do a clean install of windows 7, now registration key not accepted and needs to be activated because of "new hardware" (not new, just formated) but my e-mail is not recognized by the re-activation login??? I had put in the wrong one a couple times... Is there a time-out or wait period before trying again? It's frustrating enough having to re-install all my programs. Just wondering what the process is from here.
Thanks
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,228 Location: Gold Coast, Australia Was thanked: 4332 time(s) in 1528 post(s)
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If you are having trouble with the activation page, email your key to info@vmix.com.au and I can report back what email address should be used. Regards, Martin vMix
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Rank: Advanced Member
Groups: Registered
Joined: 3/7/2012(UTC) Posts: 2,642 Location: Canada Thanks: 33 times Was thanked: 506 time(s) in 475 post(s)
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Thanks Martin, got it figured out... Paypal email account forwards to the address I used and thus my confusion and error.
Ice
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