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dark_ata  
#1 Posted : Tuesday, July 5, 2016 4:12:55 PM(UTC)
dark_ata

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The last week we make some stream and find that our blackmagic quad 2 not work in vmix but it work in media express with some sources/cameras, if we put some converter work whit vmix and media express, we can´t record any example because the cameras always arrived 30 minutes before start the event. and the first day we used the backup computer with a yuan and send with ndi the new computer "deathman"(is a little big and difficult to move)
Mathijs  
#2 Posted : Tuesday, July 5, 2016 5:35:45 PM(UTC)
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I own 2 Quad 2 cards, and they both work flawlessly in vMix. You have to post more details/screenshots, what vmix version, the system specs, etc so we are able to help you.
dark_ata  
#3 Posted : Wednesday, July 6, 2016 6:03:26 AM(UTC)
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yes im sorry I was very tired last night. the problem is with desktop video 10.6.8, and vmix 17.0.0.92 sure and i think that also the last day the .99 was delivary and i try it. i have see that the blackmagic also have a new version 10.7. i would try this later if find some camera that not work in vmix

The problem is very strange, because if not work in media express i understand that is a problem of blackmagic but in media express work good, so the problem is vmix.
mjgraves  
#4 Posted : Wednesday, July 6, 2016 9:12:16 AM(UTC)
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dark_ata wrote:
The problem is very strange, because if not work in media express i understand that is a problem of blackmagic but in media express work good, so the problem is vmix.


Not necessarily. BMD cards are very picky about settings. The video format settings must exactly match the format of the source or they simply give you nothing.

So check the settings in Desktop Video. Compare these to the input settings on vMix. They must match exactly, right down to frame rate and interlace or non-interlace.
dark_ata  
#5 Posted : Wednesday, July 6, 2016 1:17:03 PM(UTC)
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thanks was the first that i check, this was the reason that i open the media express, in the last version if the resolution/framerate is mistaken in the left corner put the real.
Mathijs  
#6 Posted : Wednesday, July 6, 2016 2:58:38 PM(UTC)
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What is the name of the inputs you are adding? Can you make a screenshot?
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