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PhilReed		#1 Posted : Saturday, November 3, 2012 10:10:16 AM(UTC)
Rank: Newbie Groups: Registered Joined: 11/3/2012(UTC) Posts: 7 Location: United States Thanks: 1 times		Okay, I am new at this so please take it easy on me, lol. I am trying out vMix and have installed the Basic 7.5.0.35 version. I love the sofware but I am having difficulty in getting videos to playback properly. I have included the image below to show everyone what I mean. I have tried adjusting every setting that I can and nothing changes. The only video files that I have gotten to play correctly are Motion Jpegs in an avi container. Any help would be greatly appreciated.
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admin		#2 Posted : Saturday, November 3, 2012 11:04:52 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,161 Location: Gold Coast, Australia Was thanked: 4165 time(s) in 1496 post(s)		What graphics card do you have on the computer vMix is running on?
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PhilReed		#3 Posted : Saturday, November 3, 2012 1:18:54 PM(UTC)
Rank: Newbie Groups: Registered Joined: 11/3/2012(UTC) Posts: 7 Location: United States Thanks: 1 times		This particular screenshot is from my laptop: Lenovo T500 Integrated Intel Gma 4500 mHD
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admin		#4 Posted : Saturday, November 3, 2012 10:16:38 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,161 Location: Gold Coast, Australia Was thanked: 4165 time(s) in 1496 post(s)		Hi Phil, Try installing the latest drivers for your particular graphics card. If this doesn't work then it would appear the graphics is not able to run vMix. Regards, Martin vMix
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PhilReed		#5 Posted : Sunday, November 4, 2012 12:54:02 PM(UTC)
Rank: Newbie Groups: Registered Joined: 11/3/2012(UTC) Posts: 7 Location: United States Thanks: 1 times		Martin, I will give that a shot. Thanks for the help. Hopefully that solves the issue because all of the other features of vMix work.
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PhilReed		#6 Posted : Sunday, November 4, 2012 7:25:25 PM(UTC)
Rank: Newbie Groups: Registered Joined: 11/3/2012(UTC) Posts: 7 Location: United States Thanks: 1 times		Well, I updated the video driver on my laptop and now when I try to playback a video the preview screen and the output screen are completely blank. I can hear the audio but there is no video at all. Does this mean that my laptop just can't run vMix?
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admin		#7 Posted : Sunday, November 4, 2012 8:59:03 PM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,161 Location: Gold Coast, Australia Was thanked: 4165 time(s) in 1496 post(s)		Hi Phil, Looks that way, one last thing you can try is the latest version of vMix from the download page: http://www.vmix.com.au/download.aspx
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Steadirob		#8 Posted : Monday, November 5, 2012 7:51:33 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/23/2012(UTC) Posts: 71 Location: Bangkok Thanks: 1 times Was thanked: 2 time(s) in 2 post(s)		Hi Phil, have a look at this website : http://www.notebookcheck...GMA-X4500MHD.9883.0.html This is an under powered gpu and possibly unable to handle vMix. I had a similar issue with a mainboard with integrated graphics and had to go for a real high end card and a new motherboards. It will be interesting to know what laptop can handle this program. Rob
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PhilReed		#9 Posted : Tuesday, November 6, 2012 9:06:30 AM(UTC)
Rank: Newbie Groups: Registered Joined: 11/3/2012(UTC) Posts: 7 Location: United States Thanks: 1 times		Well, here is what I have found. I downloaded the latest version of vMix from the link you provided and the video doesn't even show up on the input window. I have tried numerous different video files (wmv, mp4, etc.) and only one actually works for me and that is the Motion-Jpeg in an AVI container. I found a program called SUPER that will encode videos in this format, so it looks like that will have to be my workaround for now. Thanks for all the help guys. When trying to play a WMV file When trying to play a Motion-Jpeg in an AVI container
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melody		#10 Posted : Tuesday, November 6, 2012 11:30:50 AM(UTC)
Rank: Guest Groups: Guests Joined: 1/13/2010(UTC) Posts: 230		hi, philreed have you installed some codec pack? make sure if all video filters are unblocked on settings -> decoders -> directshow filters tab regards, melody www.espiritosanto.cc

PhilReed		#11 Posted : Tuesday, November 6, 2012 11:53:39 AM(UTC)
Rank: Newbie Groups: Registered Joined: 11/3/2012(UTC) Posts: 7 Location: United States Thanks: 1 times		Melody, I tried to access the directshow filters tab but the button is grayed out and I cannot click on it. I have tried choosing the video decoders but it never made a difference, so I just have it set to auto.
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admin		#12 Posted : Wednesday, November 7, 2012 4:16:43 AM(UTC)
Rank: Administration Groups: Administrators Joined: 1/13/2010(UTC) Posts: 5,161 Location: Gold Coast, Australia Was thanked: 4165 time(s) in 1496 post(s)		Under the performance tab try changing the Video Renderer to "EVR" and restart vMix to see if that helps.
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2 users thanked admin for this useful post.		PhilReed on 11/7/2012(UTC), HWL1223 on 6/23/2013(UTC)
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PhilReed		#13 Posted : Wednesday, November 7, 2012 12:30:46 PM(UTC)
Rank: Newbie Groups: Registered Joined: 11/3/2012(UTC) Posts: 7 Location: United States Thanks: 1 times		I changed the video renderer to "EVR" and now everything seems to be working perfectly. So for anyone that might be curious, it is possible to run vMix with a Lenovo T500 laptop. Thanks to everyone for helping this newbie figure this out.
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HWL1223		#14 Posted : Sunday, June 23, 2013 3:07:17 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 5/26/2013(UTC) Posts: 148 Location: Houston, TX, US Thanks: 28 times Was thanked: 6 time(s) in 6 post(s)		admin wrote: Under the performance tab try changing the Video Renderer to "EVR" and restart vMix to see if that helps. this solved my WMV windows media video playback issue too. WMV files played fine outside vMix but got a black screen in vMix until I went to EVR mode. Thanks.
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