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voyagermix  
#1 Posted : Tuesday, November 3, 2015 6:13:55 PM(UTC)
voyagermix

Rank: Advanced Member

Groups: Registered
Joined: 2/10/2015(UTC)
Posts: 34
Man
Mexico
Location: La Paz, MX

Thanks: 9 times
Yesterday I had an live event and twice the signal from the cameras showed a green screen and audio to entering VMIX stop, I had to turn off the computer and start again
i have last versión of Vmix in trial mode

here the video:
in time: 1:52:20

i use the Magewell XI006AUSB

admin  
#2 Posted : Tuesday, November 3, 2015 7:11:49 PM(UTC)
admin

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Joined: 1/13/2010(UTC)
Posts: 5,161
Man
Location: Gold Coast, Australia

Was thanked: 4166 time(s) in 1497 post(s)
Hi,

Sorry you have had some trouble using the XI006AUSB with vMix.

When vMix stops receiving a signal it stays on the previous frame, so the green screen indicates
something wrong on the Magewell device end.

Determining the cause is a bit more difficult, as it is analog and the audio stops as well
it may be a USB conflict, are you using any other USB devices at the same time? If so remove them
and see if the problem persists.

You can also try downloading the latest drivers from the Magewell web site.

Regards,

Martin
vMix
voyagermix  
#3 Posted : Tuesday, November 3, 2015 8:29:39 PM(UTC)
voyagermix

Rank: Advanced Member

Groups: Registered
Joined: 2/10/2015(UTC)
Posts: 34
Man
Mexico
Location: La Paz, MX

Thanks: 9 times
Thanks for reply Martin...

i connected other two USB devices: a fan (to cool my Alienware Laptop)
and another device that gave power to a converter HDMI to RCA...


You think it affects, although they were only to give electricity?
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