logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Error - DirectX 9 compatible hardware required
Options
Go to last post Go to first unread
Previous Topic Next Topic
Kelvin  
#1 Posted : Saturday, February 14, 2015 8:11:46 PM(UTC)
Kelvin

Rank: Advanced Member

Groups: Registered
Joined: 2/9/2013(UTC)
Posts: 261
Location: Katy, Texas

Was thanked: 37 time(s) in 37 post(s)
Attempted to run version 15.35 today and received this error message on start-up. This computer has an AMD Radeon 6790 video card that is DirectX11 compatible. Also tried the update to 15.40 and get the same error message.

Full Text of the error message below:

Graphic hardware is not supported
DirectX9 compatible hardware required

D3DStartup.D3D_NEW_EX
D3DERR_NOTAVAILABLE:Not available (-2005530518)

Any help would be greatly appreciated.

Kelvin
Back to top
WWW

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
Kelvin  
#2 Posted : Saturday, February 14, 2015 10:49:00 PM(UTC)
Kelvin

Rank: Advanced Member

Groups: Registered
Joined: 2/9/2013(UTC)
Posts: 261
Location: Katy, Texas

Was thanked: 37 time(s) in 37 post(s)
Running the DX Diagnostic (dxdiag) showed the DirectX features were not available. Reinstalled the AMD Catalyst Video Driver solved the problem.
Back to top
WWW
Users browsing this topic
Guest (2)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.070 seconds.