logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Vmix Zoom Disconnect leading to USB devices resetting?
Options
Go to last post Go to first unread
Previous Topic Next Topic
knbPixels  
#1 Posted : Wednesday, October 30, 2024 6:06:47 AM(UTC)
knbPixels

Rank: Advanced Member

Groups: Registered
Joined: 2/7/2024(UTC)
Posts: 72
United States

Thanks: 7 times
Was thanked: 5 time(s) in 5 post(s)
This is bizarre. Several times now over the past months when I disconnect vMix from Zoom using the plugin, all of my USB devices go dark for a moment. Keyboard, streamdecks, speakers....all black/off...then after 10 seconds or so they come back on. What the hell is happening here lol! I really wish vMix was available for Macs....it feels like one of those random PC issues that people just put up with and shrug it off.

The PC is an Alienware Aurora R16 tower, highly spec'd...and the USB devices are all on a USB hub that has it's own power supply.
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
WaltG12  
#2 Posted : Wednesday, October 30, 2024 6:31:40 AM(UTC)
WaltG12

Rank: Advanced Member

Groups: Registered
Joined: 7/4/2021(UTC)
Posts: 312
United States

Thanks: 8 times
Was thanked: 43 time(s) in 37 post(s)
Are there times when it doesn't happen?

Also, you mentioned your USB devices being connected through a powered hub. Are they losing power too or just the connection to the computer?
Back to top
knbPixels  
#3 Posted : Wednesday, October 30, 2024 6:34:46 AM(UTC)
knbPixels

Rank: Advanced Member

Groups: Registered
Joined: 2/7/2024(UTC)
Posts: 72
United States

Thanks: 7 times
Was thanked: 5 time(s) in 5 post(s)
Originally Posted by: WaltG12 Go to Quoted Post
Are there times when it doesn't happen?

Also, you mentioned your USB devices being connected through a powered hub. Are they losing power too or just the connection to the computer?



Yes, most of the time it doesn't happen. It happens like once every 10-14 days. I can tell they are losing USB connection, not power.
Back to top
WaltG12  
#4 Posted : Wednesday, October 30, 2024 6:38:11 AM(UTC)
WaltG12

Rank: Advanced Member

Groups: Registered
Joined: 7/4/2021(UTC)
Posts: 312
United States

Thanks: 8 times
Was thanked: 43 time(s) in 37 post(s)
When it happens, I'd suggest immediately sending the log to support, then filing a ticket.
Back to top
knbPixels  
#5 Posted : Wednesday, October 30, 2024 6:41:08 AM(UTC)
knbPixels

Rank: Advanced Member

Groups: Registered
Joined: 2/7/2024(UTC)
Posts: 72
United States

Thanks: 7 times
Was thanked: 5 time(s) in 5 post(s)
For now I'm turning off the power management for all my USB devices
Back to top
Users browsing this topic
Guest (2)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.121 seconds.