logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Problems with vMix Social? - UPDATE - Update on Problem
Options
Go to last post Go to first unread
Previous Topic Next Topic
Simsyuk  
#1 Posted : Sunday, July 2, 2023 5:16:08 AM(UTC)
Simsyuk

Rank: Advanced Member

Groups: Registered
Joined: 8/16/2019(UTC)
Posts: 337
United Kingdom

Thanks: 71 times
Was thanked: 21 time(s) in 17 post(s)
Since this afternoon vMix social stopped receiving comments from Facebook (I have to keep opening and closing the app to see them). I've checked all settings and everything is fine. Anyone else having this issues today?
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
Simsyuk  
#2 Posted : Monday, July 3, 2023 8:36:35 PM(UTC)
Simsyuk

Rank: Advanced Member

Groups: Registered
Joined: 8/16/2019(UTC)
Posts: 337
United Kingdom

Thanks: 71 times
Was thanked: 21 time(s) in 17 post(s)
Tried uninstalling and installing. Deleted, and added vMix to Facebook and still no luck.
Back to top
admin  
#3 Posted : Tuesday, July 4, 2023 12:24:26 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,157
Man
Location: Gold Coast, Australia

Was thanked: 4161 time(s) in 1494 post(s)
Unfortunately Facebook have broken the streaming comments functionality as of around 1 July 2023.
They have not provided an ETA on when it will be fixed.

Regards,

Martin
vMix
Back to top
WWW BLOG
Simsyuk  
#4 Posted : Tuesday, July 4, 2023 6:47:16 PM(UTC)
Simsyuk

Rank: Advanced Member

Groups: Registered
Joined: 8/16/2019(UTC)
Posts: 337
United Kingdom

Thanks: 71 times
Was thanked: 21 time(s) in 17 post(s)
Thanks Martin, you're a star for letting us know. Blasted Facebook are a pain.
Back to top
Simsyuk  
#5 Posted : Saturday, July 8, 2023 8:43:48 PM(UTC)
Simsyuk

Rank: Advanced Member

Groups: Registered
Joined: 8/16/2019(UTC)
Posts: 337
United Kingdom

Thanks: 71 times
Was thanked: 21 time(s) in 17 post(s)
Facebook comments are working perfectly with StreamYard and other platforms!!
Back to top
Simsyuk  
#6 Posted : Monday, July 17, 2023 7:51:14 PM(UTC)
Simsyuk

Rank: Advanced Member

Groups: Registered
Joined: 8/16/2019(UTC)
Posts: 337
United Kingdom

Thanks: 71 times
Was thanked: 21 time(s) in 17 post(s)
Martin, and others. Can you possibly use the same code as StreamYard. As there are no issues with Facebook comments being sent to StreamYard. Thanks.
Back to top
Simsyuk  
#7 Posted : Friday, July 21, 2023 7:09:57 PM(UTC)
Simsyuk

Rank: Advanced Member

Groups: Registered
Joined: 8/16/2019(UTC)
Posts: 337
United Kingdom

Thanks: 71 times
Was thanked: 21 time(s) in 17 post(s)
Thanks for the updated vMix Social version 8.0.0.5. The following issues with the vMix Social (for me). The Demo (in orange) is just blank (I'm guessing you're testing this for something).

The main problem is when I connect my Facebook and everything looks ok under settings, my main FB page is not being shown from the drop down menu (my 2nd page is)! I'm going live in 7 hours so I'm guessing I will uninstall the update and work with the old one, at least the comments came in when I closed vMix Social and opened it up again (a pain to opening and closing but at least the comments did come through).
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.100 seconds.