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Problems with vMix Social? - UPDATE
Rank: Advanced Member
Groups: Registered
Joined: 8/16/2019(UTC) Posts: 346 Thanks: 75 times Was thanked: 22 time(s) in 17 post(s)
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Since this afternoon vMix social stopped receiving comments from Facebook (I have to keep opening and closing the app to see them). I've checked all settings and everything is fine. Anyone else having this issues today?
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Rank: Advanced Member
Groups: Registered
Joined: 8/16/2019(UTC) Posts: 346 Thanks: 75 times Was thanked: 22 time(s) in 17 post(s)
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Tried uninstalling and installing. Deleted, and added vMix to Facebook and still no luck.
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,228 Location: Gold Coast, Australia Was thanked: 4332 time(s) in 1528 post(s)
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Unfortunately Facebook have broken the streaming comments functionality as of around 1 July 2023. They have not provided an ETA on when it will be fixed.
Regards,
Martin vMix
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Rank: Advanced Member
Groups: Registered
Joined: 8/16/2019(UTC) Posts: 346 Thanks: 75 times Was thanked: 22 time(s) in 17 post(s)
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Thanks Martin, you're a star for letting us know. Blasted Facebook are a pain.
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Rank: Advanced Member
Groups: Registered
Joined: 8/16/2019(UTC) Posts: 346 Thanks: 75 times Was thanked: 22 time(s) in 17 post(s)
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Facebook comments are working perfectly with StreamYard and other platforms!!
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Rank: Advanced Member
Groups: Registered
Joined: 8/16/2019(UTC) Posts: 346 Thanks: 75 times Was thanked: 22 time(s) in 17 post(s)
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Martin, and others. Can you possibly use the same code as StreamYard. As there are no issues with Facebook comments being sent to StreamYard. Thanks.
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Rank: Advanced Member
Groups: Registered
Joined: 8/16/2019(UTC) Posts: 346 Thanks: 75 times Was thanked: 22 time(s) in 17 post(s)
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Thanks for the updated vMix Social version 8.0.0.5. The following issues with the vMix Social (for me). The Demo (in orange) is just blank (I'm guessing you're testing this for something).
The main problem is when I connect my Facebook and everything looks ok under settings, my main FB page is not being shown from the drop down menu (my 2nd page is)! I'm going live in 7 hours so I'm guessing I will uninstall the update and work with the old one, at least the comments came in when I closed vMix Social and opened it up again (a pain to opening and closing but at least the comments did come through).
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