logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Accessing vMix with Teamviewer: Blank/black video previews
Options
Go to last post Go to first unread
Previous Topic Next Topic
seanvideo  
#1 Posted : Saturday, July 1, 2023 12:47:48 PM(UTC)
seanvideo

Rank: Newbie

Groups: Registered
Joined: 12/2/2022(UTC)
Posts: 1
United States
I'm curious if anyone is having this issue with both program and preview video being blank when accessing vMix with remote desktop software like Teamviewer and Google/Chrome Remote Desktop. I get the same behavior on both: I'm able to access the vMix controls, able to stream, all of that works -- but I can't see what's playing! :P

I'm wondering if this could be a video card issue? I've tried all kinds of different display settings within Teamviewer and still no luck.

Thanks in advance for any ideas to try
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
engelschall  
#2 Posted : Saturday, July 1, 2023 7:36:04 PM(UTC)
engelschall

Rank: Advanced Member

Groups: Registered
Joined: 3/7/2022(UTC)
Posts: 71
Germany
Location: Munich

Was thanked: 33 time(s) in 17 post(s)
We use six vMix instances under Windows 11 and all the time connect to those systems remotely via Teamviewer. Yes, Teamviewer sometimes has problems in correctly displaying the vMix UI (some parts of the window are not updated or at least update just after about 5 seconds), but entirely blank preview/programs I've never seen. Both issues (yours and ours) are certainly not really vMix issues. I guess it is more an issue with the graphics drivers and the capturing method Teamviewer uses.
Back to top
nikosman88  
#3 Posted : Sunday, July 2, 2023 5:43:02 AM(UTC)
nikosman88

Rank: Advanced Member

Groups: Registered
Joined: 12/24/2021(UTC)
Posts: 508
Greece
Location: athens

Thanks: 123 times
Was thanked: 71 time(s) in 67 post(s)
Hello. If you dont have buy it, i suggest the free rustdesk and parsec which is also free for 1 monitor display. My opinion both are better than teamviewer
Back to top
ovonder  
#4 Posted : Monday, July 3, 2023 7:55:34 PM(UTC)
ovonder

Rank: Advanced Member

Groups: Registered
Joined: 11/19/2015(UTC)
Posts: 30
Man
Location: Netherlands

Thanks: 1 times
Was thanked: 3 time(s) in 3 post(s)
I have had that also for some remotely managed installations, often there is no active monitor connected (or a Displayport monitor which is turned off) while there is a Nvidia card inside.
When you check vmix settings / performance you notice the card is not in use.

I solved it with a dummy display port monitor (e.g. https://www.amazon.nl/ca...560x1600p/dp/B07XFB8KQV)
Back to top
WWW
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.102 seconds.